- Salary
- $15 – $20/hr
- Location
- Grand Rapids, MI, US
- Type
- Full-time, Part-time
- Department
- Transportation
- Source
- Workstream
Description
About Kingsland Hardware
Ace Hardware has been independently owned and operated since 1950. Three generations of Kingsland's have helped the Cascade, Ada, and Grand Rapids community with all of their hardware needs and customer service is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!
Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.
Work/life balance
This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan.
Position Summary
The primary responsibility for all positions with Kingsland Hardware is to WOW Every Customer Every Time and uphold the Core Values as determined by the management team. You’ll work in a fast-paced and physically engaging environment where you will perform daily deliveries to commercial and residential customers.
Essential Duties and Responsibilities
● Ability to safely load, unload and move products in an efficient manner and in the customer's best interest.
● Communicates with customers via phone to schedule deliveries and delivers the merchandise with care.
● May use the Ace delivery smartphone application to facilitate the delivery process.
● Perform daily pre- and post-trip safety inspections on all equipment and following up with any deficits with the Store Manager.
● Communicate with the store management as needed and follow instructions as required including but not limited to: change in route, special requests and/or equipment problems.
● Demonstrate excellent customer service to our customers, and co-workers.
● Maintain a clean working environment while keeping the vehicle free from debris.
● Maintain knowledge of geography and demographics of assigned area as well as contact persons at each store location.
● Adhere to gas credit card usage
● Operate a box van, pickup truck or other assigned vehicle in a safe and courteous manner while observing all state and local driving laws as well as company policies and procedures.
● Input or retrieve data from personal computer as needed.
Required Knowledge, Skills and Abilities
● Must be trustworthy and possess a high level of integrity
● Ability to work additional or flexible hours including weekends as requested or required.
● Must be able to persevere through tasks and challenges.
● Possess good time management and problem-solving skills.
● Must be Team and Customer focused.
● Good verbal and written communication skills.
● Ability to prioritize and multitask.
● Basic computer knowledge skills preferred.
● Safely navigate driving conditions in adverse weather, and navigate the assigned driving area in an efficient manner for package delivery.
● Work independently as well as a team member.
● Possess a valid in-state driver license with an acceptable driving record in accordance with company’s insurance carrier’s standards
Physical Requirement
● Frequently lift heavy items up to 40 pounds and use the “team lift” technique or hand truck/cart for greater weights.
● Sit for extended periods of time and to bend, twist, squat in order to climb in and out of truck.
Work Environment
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
