Group Head of IT

About Us

CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.
We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.
Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.
CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. By joining us, you will be part of a team that is shaping the future of financial protection across Africa.

About the Role
Reporting to the Group Director Business Excellence, The Group Head of IT is accountable for developing and executing the organization's IT strategy and providing strategic leadership across all technology domains. The position drives alignment of technology architecture, cybersecurity posture and enterprise applications with strategic objectives, across all operating markets.

Key Responsibilities

• Formulate, implement and continuously evolve the Group IT strategy in alignment with business objectives and emerging technologies, with annual review cycles.
• Core system ownership and modernization
• Design and maintain the company’s technology architecture
• Lead the company’s cybersecurity and governance while ensuring compliance with regulations
• Manage relationships with platform vendors and technology providers
• Drive IT innovation including cloud strategy, and technology stack rationalization.
• Oversee IT budget planning, cost management and financial governance
• Build, manage and develop a high-performing ICT team
• Establish and maintain IT governance frameworks, policies and procedures aligned to ISO 27001/2 and industry best practices.
• Lead information security programs, disaster recovery testing, and IT regulatory compliance, ensuring adherence to audit recommendations.

Who We’re Looking For

Essential Knowledge/Skills and Experience Required:

• Bachelor's degree in IT, Information Systems, Computer Science or related field; Master's degree preferred
• Professional certifications in IT management or governance (PMP, ITIL, COBIT, CISSP or equivalent) highly desirable
• Minimum of 10 years' relevant IT experience with at least 5 years at senior management or leadership level.
• Proven experience in IT infrastructure management, enterprise systems and digital transformation in a multi-country environment
• Demonstrated experience with cloud platforms and modern IT service delivery models.

Why Join Us?
Joining CIC Insurance Group as the Group Head of IT offers you the opportunity to provide strategic technology leadership within a leading, multi-country financial services organization. In this role, you will drive the Group’s IT strategy, translating business priorities into scalable, secure, and innovative technology solutions that deliver competitive advantage. If you are a visionary technology leader with a passion for strategy, innovation, and governance, CIC is the place to make a lasting impact.

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.

The application should reach us by close of business on 14th April, 2026. Please note only short-listed candidates will be contacted. If you do not hear from us by 30^th May, 2026 consider your application unsuccessful.

CIC Group is an equal opportunity employer and does not solicit or require any form of payment for employment opportunities.

N/B: This job advert is open to both internal and external candidates.