Receptionist

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Receptionist position requires a punctual, reliable and organized individual with a positive, professional demeanor. Receptionists should be able to answer basic inquiries and provide general information to callers, communicating efficiently. Excellent customer service skills are a must as this role regularly interfaces with high-profile guests, vendors, applicants, customers and employees at all levels. This position will also provide assistance and support for other departments as needed.

ESSENTIAL FUNCTIONS:

• Greets and directs visitors to appropriate individuals, ensuring compliance with security log sign-in and sign-out process and visitor badge distribution, notifying appropriate parties of guests.
• Ensures front desk is always staffed.
• Answers incoming calls on multi-line computer-based telephone system, screens and transfers calls in a courteous and efficient manner.
• Performs general administrative duties such as word processing, data entry, or scanning and saving documentation to electronic databases.
• Orders, coordinates and distributes regular office supply orders.
• Appropriately and accurately communicates routine announcement-style notices to employees via email.
• Special projects as assigned by supervisor such as charitable drives and initiatives.
• Receive and sort daily mail and deliveries, notifying appropriate parties of deliveries.
• Manage guest suite reservations and company loaner car bookings for visiting colleagues.
• Maintain campus phone extension directory
• Schedule conference and training rooms as needed
• Ensure lobby area is always neat and presentable
• Process guest and visitor wi-fi password credentials
• Handle and process company purchase orders and invoices and obtain necessary signatures for payment (work directly with Accounting, Executive Assistants, CEO and CFO)
• Handle reception expense reports and maintenance expense reports
• Support Executives with travel and help with coordination of meetings (making sure room is set up, food is accounted for, and helping with travel arrangements if not staying at suite)
• Help send packages and documents via UPS and Fedex
• Help departments with projects using Microsoft suite
• Other duties may be assigned

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong Organizational skills – ability to effectively handle multiple tasks simultaneously
• Ability to work in a dynamic, fast paced environment
• High energy level, positive and friendly demeanor with good customer service skills
• Possess strong Interpersonal and Communication skills is a MUST.
• Sound judgment, listening skills
• Strong working knowledge of Microsoft Office Suite

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent
• Prior receptionist or customer service representative experience in a corporate environment
• General office experience

LANGUAGE SKILLS:

Ability to speak and comprehend effectively is required. Ability to speak more than one language is not required but is considered a plus.

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions.  

High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities; sound judgment and the ability to work under time pressures. Physical requirements include sight, hearing, sitting for more than four hours a day and other physical requirements required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear.  While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs.  More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Equal Opportunity Employer