Product Manager - Tech Delivery

Job Description:

Job Title: Product Manager - Tech Delivery

Corporate Title: Up to Senior Vice President  

Location:  Chester

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview:

Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.

Role Description:

As a Product Manager for Business Partner (B2B) Connectivity you will own the strategy, roadmap, lifecycle, risk posture, and stakeholder outcomes for the enterprise network product that enables secure connectivity with external business partners, financial market participants, financial exchanges, vendors, and other third-party ecosystems. The role requires a rare blend of product leadership, deep network architecture credibility, financial-services domain awareness, and the ability to lead cross-functional teams through complex, regulated, high-availability connectivity outcomes.

• Business Partner Connectivity is a service-based external networks product that sits at the intersection of lines of business, network architecture and engineering, operations, governance, security, and service delivery.

• This role leads the Product Cabinet for B2B Connectivity and partners closely with Product Architecture, Product Owners, Software Development and Automation, Network Delivery and Execution, PMO, Network Operations, Service Assurance, Governance, Service Engagement, and regional service delivery teams.

• The successful candidate must be able to earn credibility with sophisticated business and technology stakeholders by understanding the end-to-end connectivity patterns, architectural trade-offs, operational controls, risk obligations, and delivery realities that underpin business partner connectivity in a large financial institution.

Responsibilities:

• Define the vision, multi-year strategy and quarterly roadmap for Business Partner Connectivity, balancing business and financial market demand, regulatory obligations, modernisation, resilience, risk and operational health.

• Act as the accountable business and technical authority for B2B Connectivity, partnering with Markets and other business areas requiring secure, reliable external connectivity.

• Lead the B2B Product Cabinet and operating model, ensuring effective governance, clear accountability and timely decisions across architecture, product, engineering, operations and regional teams.

• Translate business demand into prioritised roadmaps, epics, architectural decisions, delivery commitments, operational requirements and measures of value.

• Align end-to-end connectivity architecture and oversee delivery for trading, exchanges, market data, clearing, settlement, vendors and other mission-critical partner services.

• Prioritise resilience, growth, lifecycle, vulnerabilities, production health and modernisation, providing clear trade-off recommendations and business impact assessments.

• Manage product lifecycle, controls and health, including performance, capacity, vulnerabilities, audit readiness, entitlements and compliance, ensuring timely remediation.

• Influence across a global matrix and collaborate with Security, Risk, Finance, Audit, Data Governance and Compliance to achieve controlled business outcomes.

• Communicate effectively at all levels through executive updates, decision papers, roadmaps, scorecards and technical summaries.

• Drive continuous improvement in automation, observability, inventory accuracy, onboarding, reliability and product transparency.

What we are looking for:

• Substantial experience in enterprise network architecture, engineering, product management or technology leadership within a large, regulated organisation.

• Extensive knowledge of enterprise connectivity, including LAN/WAN, routing, switching, network security, DNS/DDI, certificates, monitoring and secure external connectivity patterns.

• Demonstrable experience of B2B, partner, third-party, extranet, DMZ or market connectivity services within a large enterprise.

• Strong credibility with architecture and engineering teams, with the ability to evaluate technical trade-offs and articulate decisions in business terms.

• Proven leadership of cross-functional, matrixed teams through complex delivery, risk, lifecycle or transformation initiatives.

• Strong product management and programme execution capability, including roadmaps, prioritisation, governance, dependencies, risks and stakeholder management.

• Excellent executive communication and relationship-management skills across business, technology, risk and control functions.

• A relevant bachelor’s degree or equivalent practical experience.

Skills that will help:

• Experience supporting financial markets, trading platforms, exchanges, market data, clearing or settlement connectivity.

• Previous senior experience in product management, architecture, technology leadership or network engineering.

• Knowledge of external connectivity controls, data-transmission governance, third-party risk, entitlements and audit remediation.

• Experience of product financial management, investment planning, vendor engagement and commercial decision-making.

• Familiarity with Agile delivery, automation, observability, service assurance, inventory management and product dashboards.

• Relevant professional certifications, such as CCNP/CCIE, CISSP/CCSP or cloud architecture and security qualifications.

• Experience within a global organisation, including regional delivery teams and high-availability services.

Benefits of working at Bank of America:

UK

• At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.

• Use of a flex fund to use towards benefits

• Access to an emotional wellbeing helpline, and virtual GP services

• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood

• Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.