AI Operations Engineer Intern

 

Overroute is an AI-native freight operations platform, built out of a venture studio partnership with J.B. Hunt, one of the largest carriers in North America. Our agents are in production now: monitoring orders, scheduling deliveries, coordinating drivers, and resolving exceptions across a network that moves millions of loads a year. Interns work onsite at J.B. Hunt, directly with Overroute team members and next to the operators running it.

 

The Role & Rotational Structure

This is not a traditional internship with a pre-packaged summer project track. You will work directly on high-stakes, live workstreams across three core tracks:

1. Customer Success Track

• Onboard, train, and enable 5 J.B. Hunt business units.

• Triage incoming user feedback and track AI adoption unit-by-unit.

• Perform quality assurance checks on agent output before it reaches live operators.

2. Product Track

• Analyze user behavior and document real-world freight operations workflows.

• Conduct user and competitive research.

• Scenario-test new agentic AI capabilities prior to live enterprise rollout.

3. Forward Deployed Engineering Track

• Partner with Forward Deployed Engineers on live production deployments.

• Pull, clean, and validate live data feeds.

• Execute integration and regression testing, and build internal tooling to eliminate manual overhead.