The Circulation Assistant will carry out routine Circulation Desk duties and designated collection or administrative duties. Will provide a positive and welcoming experience to all Library visitors and assist patrons of all ages in locating library materials.
- Performing routine circulation functions accurately, including checking items in and out, registering new patrons, updating patron information, placing holds, collecting fees, and answering the phone.
- Using online and paper resources to assist patrons of all ages with reader’s advisory and information services.
- Assisting patrons in the use of library computers, equipment, and patron devices.
- Assisting in the preparation of displays, book lists, and bulletin boards.
- Running circulation reports and notifications.
- Assisting with collection development.
- Processing materials as needed.
- May work on all public facing service desks within the Library.
- Shelving materials and reading shelves as needed.
- Enforcing library policies in an appropriate manner.
- Performing other duties as assigned.
- High school diploma or GED with two years of library experience or equivalent experience working with the public. A combination of equivalent education and experience will be considered.
- Prior experience working in a library or bookstore preferred.
- Providing excellent customer service to the public and co-workers.
- Expertise and proficiency with computers and devices, popular Library software, the internet, and digital communications.
- Knowledge of Koha, preferred.
- Ability to learn library procedures and apply policies.
- Fluency in a language other than English, preferred.
- Works with a high degree of accuracy, efficiency, dependability, and independence.