Senior Manager of Aquatics

Position is responsible for the departmental policy management, administration, staff development and training, leadership and guidance of the designated area of the City Wide Aquatics Operation. This includes in-direct supervision of all Managers and staff associated with the aquatic facility operation. The Senior Manager of Aquatics is the subject matter expert for the Department and responsible for the development and delivery of this core recreation service to the community.
The City of Indianapolis prioritizes and celebrates diversity, equity, and inclusion in all its forms. This position values diversity in perspectives and experiences among colleagues and the residents of this city whom they serve. Administers the operational and delivery facets of the aquatics facility management in the Department; including maintenance & cleanliness of facilities, program and service delivery, community involvement (advisory councils), fiscal management, personnel procedures, contract management and compliance, performance measures, and adherence to department policy and procedures.
Responsible for the training and professional development of Department wide aquatics personnel.
Makes recommendations to the Deputy Director on needed changes to current operating procedures.
Monitors performance measures, standards of service delivery, and maintenance of properties.
Works closely with the Deputy Director, Regional Managers, Senior Park Managers and Park Managers to develop, monitor, and insure compliance with department aquatic policy and procedures.
Communicates regularly with Mayor’s Neighborhood Liaisons, DPW supervisors and other City staff to assure quality park products and services for our communities.
Notifies Deputy Director or Director of any potential problems or issues.
Facilitates two way flow of communication from senior staff to managers and from managers to senior staff.
Develops an annual aquatic operations report for the Department. Facilitates and monitors aquatic operations communication with the community, the media and other policy areas, departments or agencies.
Provides input and feedback to Supervisors regarding aquatic staff performance, skills, education, certifications and experience and recommends necessary training programs.
May help to design and deliver training programs.
Completes various types of reports to the Deputy Director and Director as needed.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time. Bachelor’s Degree and eight (8) years of managerial experience with a minimum of four (4) years of related experience or twelve (12) years of related work experience in Aquatics, Recreation, Sports Administration or related field. Must have in depth understanding of fiscal and personnel procedures and policy in the public sector. Ability to communicate and interact with top-level management and community advocates. Clear understanding and working knowledge of philosophies in the Park and Recreation Field. Experience working in the public sector. Exceptional written and oral communication skills and customer service oriented. Must be self-motivated and dependable. Ability to learn computer applications for purchasing, budgeting, program registration, facility reservations. General ability to utilize a personal computer for word processing, e-mail, scheduling and data base spreadsheets. Requires a thorough knowledge of pool maintenance and water chemistry. Licenses/Certifications required or ability to obtain within one year include: 5 Star Lifeguard Instructor Trainer with Starfish Aquatics, Starguard Lifeguard Certification, American Red Cross Water Safety Instructor, CPR and First Aid Teaching Certificate and Aquatic Facility Operator or Certified Pool Operator. Position will require a respirator physical and fit test for chemical face mask. General ability to utilize a personal computer for word processing, e-mail, scheduling, and data base spread-sheets. Prefer CPRP (Certified Parks & Recreation Professional). Senior Managers are assigned an office as a central work location. Work hours may include holidays, weekends and evenings. Administrators will be expected to travel regularly to locations within the division to monitor activity. Work related activities may incorporate all facets of recreational or municipal service delivery in various physical environments and weather conditions. Senior Managers are on-call on a 24-hour 7 day a week basis with the exception of approved vacations.