ASSISTANT DISPATCHER

Description

ESSENTIAL FUNCTIONS:

• Schedules deliveries for customers and sales people.
• Invoices all delivery sales orders to ensure payment.
• Assigns drivers to vehicles and routes.
• Maps all routes for drivers.
• Runs credit checks on deliveries prior to scheduling.
• Pre-authorizes credit cards and checks for SOD, COD and cash sales.
• Tracks outgoing transfers.
• Receives all incoming transfers.
• Maintains driver and vehicle reports (including monthly fuel records and repair requests).
• Opens store daily (takes early calls from customers and employees).
• Addresses all deliver disputes as they arise.
• Maintains business records pertaining to deliveries, pick-ups and transfers.
• Coordinates the loading of trucks.
• Assists with answering phones when needed.
• Ensures that deliveries are timely and customers are satisfied.
• Assists with inventory cycle counts when necessary.
• Takes orders from customers and sales people when necessary.
• Other duties as requested, directed or assigned.

Requirements

QUALIFICATIONS:

• Previous lumber or building supplies experience strongly desired.
• Previous dispatcher experience strongly desired.
• Work experience of at least one year in sales, sales support, or customer service preferred.
• Excellent communication skills are required.
• Experience using various third party building supplier system applications desired.

PHYSICAL DEMANDS:

• The position could involve sitting, standing, walking, reaching and lifting for long periods of time throughout the day.
• Must be able to lift up to 50 pounds.