Director, Emergency Care Center

Focused on the Future of Care

We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Remote Type:

On-site

Job Description Summary:

Accountable for direction and coordination of clinical and administrative operations within the Nursing Division. Provides ongoing guidance and support to ensure the alignment of assigned patient care units/departments/managers/staff with the Division and organizational mission/vision/strategies and goals. Facilitates interdepartmental communication and collaboration to optimize team relationships and quality patient outcomes.  Leads special projects within the Nursing Division including the development/implementation of new patient care programs/services and initiatives related to quality, safety and efficiency of nursing operations/throughput.  Ensures incorporation of Magnet Program principles and concepts into the day-to-day functioning of assigned nursing units/departments.  Serves as a core member of the CNO’s senior nursing leadership group.

Job Description:

Education:

• BSN required.
• Master's degree in Nursing, Business or Healthcare Administration required.

Licensure/Certification/Registry:

• Current licensure in the State of Illinois as a Registered Professional Nurse.
• National nursing certification held or achieved within one year of hire.

Experience:

• Minimum five years nursing management/administrative experience required.
• Clinical nursing experience in the specialty areas of assigned units required.

Other Knowledge/Skills/Abilities:

• Evidence of knowledge and successful application of quality/process improvement skills.
• Demonstrates:
  • Outstanding human relations/communication skills.
  • Ability to bring complex issues to closure.
  • Understanding/experience with budgeting/fiscal management activities.
  • Ability to function as a change agent.

Nursing Operations

• Ensures timely, effective resolution of operational issues/problems/critical incidents that impact patient care/nursing/ processes in areas of responsibility.
• Develops and oversees implementation of operational changes with potential to involve multiple patient care-related departments/units.
• Provides administrative direction for assigned units/departments/Nurse Managers.
• Provides oversight for the coordination, standardization, and improvement of patient care in areas of responsibility, including staffing, scheduling, and optimal resource management.
• Monitors the monthly operating statement and budget variances on assigned units/departments and directs Nurse Managers in addressing and correcting variances.
• Assists with the development of annual capital and operational budgets for the Nursing Division.
• Participates in patient care product acquisition decisions.
• Accountable for the research, development, and implementation of special projects/new services that impact areas of responsibility.
• Provides input on facility renovation/construction projects involving assigned patient care units to ensure integration of clinical needs.
• Provides administrative direction to assigned Nurse Managers/staff in monitoring and developing action plans to address patient, employee and physician satisfaction issues.
• Facilitates inter- and intra-departmental cooperation & collaboration to ensure compliance with required processes to maximize patient flow & throughput.
• Serves on key housewide committees/task forces/work groups as Nursing Division representative.
• Works with the People Division in the planning, implementation & evaluation of patient care workforce needs including recruitment, retention, and professional development of current and future staff.
• Performs other tasks/duties to support the Nursing Division as assigned.

Nursing Quality and Safety

• Accountable for timely, effective resolution of safety related issues that impact patient care/nursing/ processes in areas of responsibility such as PACE audits, Joint Commission action plans and follow-up, and the Annual Quality Audit.

• Participates in analysis of actual and potential critical incidents and ensures appropriate resolutions are implemented, monitored, evaluated and reported.

• Maintains current knowledge and compliance with all regulatory standards.

• Assumes leadership role in preparation for accreditation and licensing surveys/reviews.

• Monitors monthly nursing quality indicators for assigned areas of responsibility, and ensures appropriate action plans and follow-up occurs.

• Serves as nursing administrative representative for Operations Improvement quality initiatives such as Core Measures teams and cross-departmental work groups/LSSGB teams.

• Performs other related work as required or requested.

Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact [email protected]. Requests will be handled confidentially.