Director, Security and Safety

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the coastline of Kalo Livadi Bay, Four Seasons Resort Mykonos, will offer 94 spacious rooms, villas, and suites with exquisite views of the Aegean Sea. The brand-new build will take shape on an unspoiled 60,000 square meters of land, spanning from the sandy beaches to the picturesque coastal cliffs. To honor the culture and heritage of the destination, the Resort will be built in the Cycladic style that is synonymous with Mykonos, featuring white cubic architecture with bright spots of blue. The hotel will redefine luxury hospitality on the island. The Resort will offer an exciting variety of restaurants and bars, such as an al-fresco pool-side Italian venue, an authentic Mykonian Kafeneio, a contemporary steak house, and a vibrant beach club. In year 2, this will be supplemented with a Marina.

About the Role

As the Director, Security and Safety, you are responsible for ensuring the protection and well-being of our guests, residents, and employees.  You lead all aspects of security, incident response, and emergency preparedness across the property.  Building on corporate standards, policies, and procedures, you define and implement the property’s overall security strategy based on local risks, combining robust security measures with the refined discretion expected in an ultra-luxury environment. Partnering closely with hotel teams, you develop incident response plans and train emergency response teams for all hazards. Working with local leadership, you will oversee crisis management planning and exercises. You will oversee a property-wide safety program focusing on compliance, education, injury investigation, and continuous improvement. Your leadership will be instrumental in upholding our commitment to our people while providing a seamless guest experience within a safe and welcoming environment.

What You Will Do

• Oversee internal and external access control, CCTV, lost and found, workplace safety and health standards, workplace violence prevention and response, and incident response and investigation.
• Develop and implement comprehensive emergency response and crisis management plans.
• Ensure full compliance with local security and safety laws, fire safety codes, and regulatory requirements.
• Partner with local authorities and emergency services to maintain effective intelligence, communication, and rapid response capabilities.
• Oversee the choice, placement, and performance of security technologies, including CCTV, access control, and alarm systems.
• Work with all departments to ensure safety practices are being followed, with attention to chemical storage and use, slip/trip/fall hazard removal, fire and carbon monoxide detection / response, machine guarding, safe manual material handling practices (including ergonomics, lifting techniques, and task design), contractor management, and injury and illness prevention.
• Serve as Co-Chair of the property’s Lead With Care Committee, partnering with cross-functional leaders to:
  • Support the effective implementation of the health, safety, and security management system
  • Drive engagement, accountability, and continuous improvement in safety culture
  • Review incidents, trends, and risk mitigation strategies at the property level
• Collaborate with People & Culture and property leadership to coordinate and support on-property investigations.
• Maintain the highest standards of professionalism, confidentiality, and discretion at all times.

What You Bring

• Degree or diploma in a relevant discipline.
• Minimum of 8 years of progressive leadership experience in hotel or resort security, with at least 3 years in a director-level role.
• Proven expertise in luxury or ultra-luxury hospitality environments, with an understanding of guest expectations for discretion and comfort.
•  In-depth knowledge of local security and safety laws, international fire and life safety codes, international privacy considerations, local injury and illness reporting requirements, incident response and crisis management procedures, and investigative techniques.
• Strong leadership, decision-making, and problem-solving abilities under pressure.
• High integrity, cultural sensitivity, and the ability to manage confidential information with discretion.
• Proficiency with MS Office, CCTV and access control systems, and fire panels.
• First aid, CPR, and basic fire response training at a minimum.
• Flexibility to respond to events at all hours, including nights, weekends, and holidays as operationally required.

What We Offer

• Accommodation & Relocation Allowance.
• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discount for stays at any Four Seasons worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals