Services Project Manager II

Creation and execution of end-to-end project delivery plans, following UKG methodology Supporting and guiding Customers on the UKG Methodology, helping them to ensure a successful Payroll transformation project Responsible for overall delivery of projects following agreed upon timelines with customers and internal stakeholders as well as completion and sign off exit criteria Creating, maintaining, and monitoring project plans to include technical, business and customer tasks and deliverables (inputs, outputs) Management of RAID Log, Dependencies, and project documentation Coordinating internal/external resources to ensure project milestones/timelines are met Responsible for successful completion and delivery of all project deliverables and milestones Manage changes to project scope, schedule and costs using appropriate channels (Change Board) Assisting with the setup of payroll on the platform and associated processes (Discovery, Implementation, Payroll Parallel runs, Go Live, Operational handover) Support all Onboarding technical deliverables and activities to onboard a customer and setup for operational success Ensuring first class customer experience during the Onboarding process 3+ years of hands-on Project Management experience in a commercial environment Project Management Certification, strong understanding and experience of PM Principles, tools and techniques Knowledge and experience of software delivery methodologies such as Agile and Waterfall Proven ability to act as a leader in business transformation projects Good understanding of system integration principle Strong exposure to software and service delivery Proven track required in best in class Customer Service communications and delivery Desire to develop a deep working knowledge of the global mobility / international payroll market