Human Resources Assistant

Under general direction, the Human Resources Assistant performs basic tasks in all areas of the Human Resources and Risk Management Department. The Human Resources Assistant may be responsible for managing front desk services, providing timely and exceptional customer service to all City employees and visitors, and support human resources staff in the areas of talent acquisition, compensation, employee relations, training and organizational development, risk management, and employee benefits. This position will report to the Human Resources and Risk Management Director.

ADA REQUIREMENTS:  Individual’s sensory modalities (vision and hearing) and physical capabilities (ambulation, strength, coordination, dexterity, range of motion) must be sufficient to perform the Essential Functions of the position.

(The duties listed below are the normal duties and responsibilities of this position.  The omission of specific statements related to the duties and responsibilities of this position does not exclude them if the work is similar, related or reasonable within the scope of the position.)

• Acts as receptionist or desk clerk; answers routine questions regarding departmental activities; directs callers to proper places on the basis of their business requests; assists public in the preparation of routine forms.
• Enters data into various software and programs i.e. Tyler Munis and NEOGOV 
• Assist human resources staff and management.
• Sorts and files material alphabetically, numerically and by other predetermined categories; withdraws material from files upon request and maintains record of materials removed.
• May assist with helping set up events hosted by the human resources and risk department. 
• Sorts and files material alphabetically, numerically and by other predetermined categories; withdraws material from files upon request and maintains record of materials removed.
• Makes simple posting to various clerical, fiscal and other records, and computes data available from records according to procedures.
• Maintains simple fiscal and clerical records.
• Completes public records requests and employee verifications. 
• Performs other related duties as required.

• Must be computer literate with proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, OneDrive and Adobe Pro.
• Thorough knowledge of standard office practices, procedures, and accounting principles.
• Thorough knowledge of business English, spelling and arithmetic.
• Ability to interpret and apply policies and procedures.
• Must possess great organizational, management and human relation skills.
• Ability to establish and maintain effective working relationships with fellow employees, supervisors, division and department heads, public/private sector contacts, and City contractors.
• Ability to work independently in the absence of specific instruction; and to understand and follow written and verbal instructions.
• Ability to handle multiple projects simultaneously and use good judgment in prioritizing work assignments, including the ability to ensure accurate and efficient completion of assignments.
• Ability to communicate effectively, both verbally and in writing.
• Ability to think outside the box, be creative, and innovative.
• Ability to organize, prepare, process, and maintain reports, records, documents, and related information as per the needs of the Human Resources & Risk Management Department.
• Ability to establish and maintain effective working relationships with fellow employees, residents, City officials and the general public.  
• Must be physically able to operate various items of office related equipment, such as, but not limited to, word processor, computer, calculator, multi-line telephone, copier, and facsimile machine etc. Must be able to see, adjust visual focus, including close range and differentiate colors and shades of color. Must be able to ambulate or otherwise move in a safe manner. Must be able to exert up to ten (10) pounds of force occasionally, and/or a negligible amount of force constantly to move objects.  Work involves sitting and standing for long periods of time. Work involves frequent typing, walking and occasional bending, lifting and stooping for short periods of time.   Must be able to lift and/or carry weights of up to ten (10) pounds.

• Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through personal contact, the use of the telephone and/or other City-issued technology devices. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist under desks and around furniture; to lift, carry, push, and/or pull moderate to heavy amounts of weight up to 20 lbs.; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and toverbally communicate to exchange information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.