Account Manager

Promotes and sells a portfolio of technical and/or non-technical products and/or services and solutions directly to current and new end customers. Informs customers of new product/service introductions and prices. Creates, monitors and revises lead generation plans to ensure a substantive sales opportunity pipeline.

JOB SUMMARY

Development of strategic initiatives for wire and cable key accounts and OEMs based in Indonesia.  Primary function is to develop mutually beneficial program guidelines and rules of engagement leading to profitable revenue growth resulting from execution of the Ascend Nordson Growth strategy.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

• Meet or exceed key account program plan objectives.  Primary activities include:

-Development of key program guidelines to grow market share within install base

-Coordinate and manage annual pricing programs

-Identification of key decision makers within all assigned key accounts and OEMs.

-Management of capital project solutions from project identification to installation

-Preparing and presenting proposals and project justifications

• Execution of Key Account strategy (Growth) through in conjunction with Growth & Strategy Leader.

-Supports designated initiatives identified for each key account including required field visits, demonstrations and technical discussions with plant personnel as needed.

-Schedule and facilitate quarterly business reviews with key accounts.

-Coordinates regular travel into identified plants as needed for Nordson personnel.

• Coordinates the training of customer personnel in proper use, maintenance and service of equipment
• Develops Third Party references through follow-up calls on existing customers
• Maintains detailed knowledge of Nordson products, prices, policies and procedures
• Knows which products can be most advantageously used with various finishing and container products
• Maintains awareness of competitive products and advises supervisors of competitors’ activities
• Provides customer service in emergency situations
• Assists in training of other employees as assigned
• Prepares and promptly submits administrative and technical reports as directed
• Maintains personal appearance, test equipment and vehicles in a professional manner
• Maintains detailed and accurate customer files
• Travel 50%-75%
• Performs other duties as assigned

Education:

Bachelor’s Degree or 2-3 years of capital equipment experience preferred.

Experience:

Minimum of 3 years’ successful experience in sales, preferably in wire and cable key account management is preferred.

PREFERRED SKILLS & ABILITIES

Demonstrated sales skills

Excellent verbal and written communication skills

Proficiency in Excel and PowerPoint Presentations

Ability to make professional presentations to large groups of people

WORKING CONDITIONS & PHYSICAL DEMANDS

Field Environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL REQUIRED

  Estimated    75%