Attendant - Recreation Facility (Concessions) (PT)

Work Hours: Vary; Monday-Friday 3 p.m. - 8 p.m.; Occasional Saturday shifts

JOB SUMMARY

Under the general supervision of the Manager - Program (Vending/Concessions), the Attendant - Recreation Facility (Sportsplex) performs routine duties in support of concession operations at City of Orange Beach Parks and Recreation facilities, including the Sportsplex, Performing Arts Center (PAC), and other assigned locations. This position assists with food and beverage service, cash handling, inventory support, and maintaining a clean, safe, and welcoming environment for patrons in accordance with Health Department standards.

SUPERVISORY RESPONSIBILITIES

No supervisory duties.

ESSENTIAL FUNCTIONS / DUTIES AND RESPONSIBILITIES

1. Prepares, serves, and sells food and beverage items to patrons in a timely and courteous manner.

2. Provides friendly, professional customer service while maintaining a positive attitude and appropriate appearance.

3. Operates a cash register, accurately handles cash and credit card transactions, and provides correct change.

4. Assists with stocking, restocking, and rotating concession items to maintain adequate inventory levels.

5. Performs routine food preparation, cleaning, and general maintenance of concession areas and equipment.

6. Maintains cleanliness and sanitation standards in all concession areas in compliance with Health Department regulations.

7. Follows established safety procedures and safe food-handling practices at all times.

8. Works at multiple Parks and Recreation facilities and special events as assigned by the Manager - Program (Vending/Concessions).

All positions at the City of Orange Beach have the job responsibilities below: 

1. Handles sensitive information in a confidential manner.  

2. Maintains a highly professional attitude and demeanor at all times. 

3. Provides responsible, appropriate, and satisfactory leadership within the City.  

4. Communicates positively and professionally in all aspects of the position.  

5. Attends all department meetings, City meetings, and professional development activities.  

6. Becomes thoroughly familiar with all pertinent state and national policies and comply with said policies. 

7. Complies with City wide and departmental policies, as well as state and federal laws. 

8. Ensures the positive promotion of the City. 

9. Is prompt and punctual in reporting for work, meetings, etc.  

10. Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

1. Basic knowledge of customer service principles.

2. Ability to perform basic mathematical calculations related to cash handling and sales.

3. Ability to understand and follow written and verbal instructions.

4. Ability to communicate effectively and courteously with supervisors, coworkers, and the public.

5. Ability to work cooperatively as part of a team.

6. Ability to maintain cleanliness and comply with food safety and sanitation standards.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. An equivalent combination of education and experience sufficient to successfully perform the essential functions, duties and responsibilities of the job may be considered.

REQUIRED QUALIFICATIONS

1. Must be at least 16 years of age.

2. Must be available to work a variable schedule, including evenings, weekends, holidays, and other non-standard hours based on facility and event schedules.

PREFERRED QUALIFICATIONS

1. Previous experience in food service, retail, or customer service

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.