Citi is looking for an experienced IT Project Lead to drive large-scale transformation programmes across technology and operations, owning end-to-end project delivery from initiation through to measurable outcomes. In this role, you will serve as a recognised authority on project management practice, guiding cross-functional teams and senior stakeholders to deliver complex, high-impact initiatives on time and within budget. This is a high-visibility position where your ability to combine structured PMO disciplines with Agile delivery will directly shape the performance and effectiveness of a critical business area.

 

Responsibilities

 

• Lead and deliver multiple large-scale, multi-disciplinary transformation projects simultaneously, maintaining clear accountability for scope, budget, timelines, and measurable outcomes.

• Define project scope and objectives in close partnership with technology, operations, and business teams, translating stakeholder needs into structured, executable project plans using PMO best practice.

• Apply Agile and Scrum frameworks to manage iterative delivery, facilitating sprint ceremonies, backlog management, and continuous improvement cycles across project teams.

• Track and report project progress through robust MI, producing clear and concise executive-level status reports, risk logs, and milestone updates for senior stakeholders and clients.

• Proactively identify project risks and emerging issues, applying root cause analysis to resolve blockers and escalate control concerns with full transparency.

• Embed sound project management practices across teams, coaching project participants on task decomposition, dependency management, and lessons-learned disciplines.

• Communicate project milestones, escalation issues, and change control decisions to all relevant parties, ensuring stakeholders at every level remain aligned and informed.

• Ensure all project decisions and business actions uphold Citi's standards for risk management, regulatory compliance, and ethical conduct.

 

Required Qualifications & Skills

 

• 6–10 years of project management experience, gained within financial services, mortgage, or a similarly regulated environment.

• Demonstrated ability to deliver large-scale transformation programmes with quantifiable outcomes across both financial and operational measures.

• Hands-on experience working within Agile and Scrum delivery frameworks, with the ability to act as Scrum Master and guide teams through iterative delivery cycles.

• Advanced capability in Microsoft Excel for project metrics, data analysis, and reporting, combined with the ability to produce polished, executive-level PowerPoint presentations.

• Skilled in developing and managing project plans, tracking dependencies, assessing scope changes, and communicating the impact on budget, timeline, and risk.

• Proficient in MS Project, Visio, and Adobe Acrobat Professional alongside the full MS Office suite.

• Committed to continuous professional development, maintaining current awareness of industry trends, emerging technologies, and evolving project management methodologies.

 

Beneficial Skills & Qualifications

 

• PMP certification or equivalent project management qualification is strongly preferred.

• Agile or Scrum Master certification (e.g., CSM, PSM) is advantageous, though equivalent practical experience will be considered.

• Six Sigma qualification or practical experience applying process improvement techniques within a project context.

• Active use of AI tools within a project environment, with the ability to demonstrate established use cases that have contributed to transformation acceleration or cost reduction.

 

What We Offer

 

At Citi, you will work at the centre of complex, globally significant programmes where your decisions and delivery have a direct impact on business outcomes. This is an opportunity to operate at a senior level within a high-performing, collaborative environment that values expertise, accountability, and continuous professional growth.

 

• A hybrid working model with 3 days in the office and 2 days working remotely, providing structure alongside meaningful flexibility.

• Exposure to large-scale, cross-disciplinary transformation initiatives that offer both strategic depth and career-defining impact.

• The opportunity to work alongside and influence senior stakeholders, building visibility and professional reputation across a global organisation.

• Access to ongoing learning and development resources, supporting your growth in project leadership, Agile practice, and emerging technology application.

• A performance-driven team culture that rewards delivery, initiative, and collaboration at every level.

• Competitive financial wellbeing support, including a comprehensive benefits package aligned to your seniority and contribution.

• Wellbeing and work-life balance programmes designed to support you inside and outside of work.

 

Apply now to bring your transformation leadership and Agile expertise to one of the world's leading financial institutions, and help Citi deliver programmes that matter at scale.

 

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Job Family Group:

Project and Program Management

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Job Family:

Project Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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