Regulatory Counsel

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Regulatory Counsel serves as a key legal advisor supporting CCM’s compliance with federal and state mortgage lending laws, with a particular focus on regulatory change management, new and expanded business initiatives, and product development. This role partners cross-functionally to provide forward-looking legal guidance, ensuring regulatory requirements are effectively integrated into business strategy, operations, and systems.

Job Responsibilities:

• Provide legal analysis and advice on federal and state mortgage lending laws and regulations, ensuring the company operates in compliance.
• Lead and support regulatory change management, including monitoring legal developments, interpreting requirements, and advising on implementation strategies across impacted business areas.
• Collaborate as legal counsel for new and expanded business initiatives, products, and lines of business, including assessing regulatory risk and structuring compliant solutions.
• Conduct in-depth legal research and deliver clear, actionable guidance to business and compliance stakeholders.
• Partner with Senior Regulatory Counsel, and cross-functional teams (including Compliance, Operations, Product, and Technology) to develop practical, business-oriented solutions to regulatory challenges.
• Translate legal and regulatory requirements into operational controls within loan origination systems (e.g., Encompass) and compliance tools (e.g., Mavent).
• Develop and maintain internal compliance resources, including guidance materials such as a Mavent Compliance Guide.
• Draft, review, and update policies and procedures to reflect regulatory changes, new products, and evolving business practices.
• Identify regulatory risks and compliance gaps and recommend mitigation strategies and process improvements.
• Support internal audits, examinations, and regulatory inquiries, including preparing responses and documentation as needed.

Qualifications and Skills:

• Juris Doctor (JD) from an accredited law school.
• Active bar membership in good standing in at least one U.S. jurisdiction.
• 2+ years of relevant legal or regulatory compliance experience in the banking or mortgage industry, preferred.
• Experience advising on consumer mortgage lending laws and regulations, including TILA/Regulation Z, RESPA, ECOA, HMDA, and applicable state laws.
• Experience supporting regulatory change management and/or product counseling in a financial services environment.
• Familiarity with loan origination systems (e.g., Encompass) and compliance tools (e.g., Mavent), preferred.
• Excellent analytical, issue-spotting, and problem-solving skills.
• Excellent communication skills, skilled in providing clear and concise legal guidance to diverse stakeholders.
• Skilled at interpreting complex legal requirements and translating them into practical, operationally sound business solutions.
• Skilled at managing multiple priorities and operating effectively in a dynamic, evolving regulatory environment.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.