Cafe Supervisor

Description

Step into the Heart of Lodi’s Culinary Scene

Maison Lodi is more than just a café – it’s a gathering place where the old-world traditions of French baking meet the relaxed sophistication of California wine country. Under the culinary guidance of acclaimed Chef Charlie Palmer and Appellation’s Chief Culinary Director Thomas Bellec, we celebrate Lodi’s agricultural bounty with thoughtfully crafted menus, artisan breads, rotisserie-roasted dishes, and local wines – all served in a space that’s as welcoming as it is beautiful.

We are seeking a passionate and driven Café Supervisor to help lead our front-of-house team and deliver exceptional guest experiences. This role is essential to the day-to-day success of our café, ensuring smooth operations, high standards, and a welcoming, service-focused environment for both guests and team members.

If you thrive in a fast-paced hospitality setting, enjoy leading by example, and are committed to excellence, we invite you to be part of a team that values collaboration, quality, and genuine care.

This is a full-time position that requires open availability including nights, weekends, and holidays. 

Job Responsibilities:

• Oversee daily front-of-house (FOH) operations, ensuring seamless coordination with the back-of-house (BOH) team
• Plan, organize, and execute all FOH responsibilities, including opening and closing procedures
• Manage POS systems, including programming, transactions, and cash handling
• Maintain exceptional standards of cleanliness, sanitation, and safety in compliance with health regulations
• Communicate new menu items, promotions, and updates clearly across teams
• Lead, coach, and motivate team members to deliver friendly, efficient, and elevated guest service
• Proactively resolve guest concerns to ensure a positive and memorable experience
• Support ongoing training and development, ensuring all team members are confident and knowledgeable
• Foster a collaborative, positive work environment that encourages engagement and teamwork
• Uphold and model company ethos in all interactions

Compensation & Benefits:

• Pay: $24.00 per hour
• Health benefits including medical, dental, vision, life insurance and EAP
• Vacation and Holiday Pay
• 401(k) Matching
• Aflac Supplemental
• Team Member Discount

GROW WITH US

Born from the elegant merger of the culinary and hospitality worlds, Appellation is much more than a typical hotel company. Inspired by its name, this new hotel brand brings together the best of local elements in a new way: a hotel collection powered by people, connected by food, and defined by place - All designed to celebrate its destinations’ culture, community, and craftsmanship. 

Developed by visionary co-founders Charlie Palmer, one of America’s best-known, award-winning chefs and pioneer in the American hotel-restaurant model, and Christopher Hunsberger, a 30-year veteran of Four Seasons Hotels and Resorts and its former president of North Americas. 

Appellation Lodi – Wine & Roses Resort and Spa offers the perfect setting for romantic getaways, special occasions, business events, and more. As San Joaquin’s leader in hospitality and culinary excellence, we provide a strong team atmosphere and career growth opportunities in various fields, including hotel industry, culinary arts, event planning, spa & wellness, administration, and management.

Our resort is located in Lodi, California, a hidden gem in the heart of Northern California’s wine country that offers an exceptional quality of life with a welcoming small-town feel. Home to award-winning wineries, a charming downtown, and a close-knit community, Lodi is known for its beautiful weather, abundant outdoor recreation, and relaxed pace of life. The cost of living is significantly more affordable than many major metropolitan areas, at approximately 41% lower than San Francisco, 28% lower than Los Angeles, and 21% lower than Napa. With convenient access to Sacramento, the Bay Area, and Lake Tahoe, Lodi is an ideal destination for professionals and families seeking career growth alongside a balanced, fulfilling lifestyle.

Visit https://www.appellationhotels.com/hotels/california-lodi/ to learn more about our resort.

Requirements

• 2+ years of supervisory experience in the food & beverage industry (café or restaurant preferred) or a Lead Barista
• Strong knowledge of food and beverage operations with a focus on consistency and quality
• A hospitality-first mindset with the ability to thrive in a fast-paced, high-profile environment
• Excellent communication skills with a friendly, professional, and approachable demeanor
• Highly organized, detail-oriented, and capable of multitasking effectively
• A positive attitude and a natural ability to lead and inspire others
• Proficiency in POS systems and Microsoft Office (Word, Excel, Outlook)
• Ability to learn and maintain knowledge of café offerings, procedures, and service standards

Essential Function:

To perform the duties and requirements for this job, you must have the following physical abilities:

• Ability to see with close vision, have depth perception and ability to adjust focus to small numbers and words.
• Enter data into a computer terminal, operate standard office equipment, and use telephone.
• Ten key/typing proficient
• See and read a computer screen and printed matter with or without vision aids.
• Hear and understand speech at normal levels and on the telephone.
• Working in hot and cold outdoor conditions
• Be able to handle stress and have the mental capacity to do so under stressful times and situations.
• Constant: walking, standing and repetitive use of hands, arms, and legs
• Frequent: bending and bending of neck, grasping, pushing, pulling, and reaching below, above and at shoulder level, lifting of chairs and tables for reset of rooms
• Occasional: twisting of neck, power grasping, climbing stairs while carrying trays and products

You must have the ability to lift (up to 35 pounds), bend, stoop, and reach; lift and carry equipment and supplies; constantly walking and standing for long periods (up to 4 hours) and ability to work in a fast-paced environment; walking over uneven ground and up and down stairs to service guests with or without reasonable accommodation.