Business Office Specialist

Description

Performs accounts receivable duties according to department policy. Enters data into the computer system and prepares and delivers necessary documents and reports to hospital users. Answers multi-line telephone using departmental procedures in routing and transferring calls.

Requirements

JOB QUALIFICATIONS:

Education: High School graduate or equivalent.

Skills: Typing speed of 45wpm, operation of ten key adding machine/calculator. Familiar with operating person computers and knowledge of general clerical duties.

Prior Work Experience: One year office experience in a health care accounting office desirable.

Physical and Mental Requirements: Duties of the position require intermittent waling, sitting and standing. Some bending, stooping and reaching is required with the lifting of items up to a weight of 40 pounds. The ability to comprehend and follow routine written or verbal instruction or directions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

A. Responsible for posting accounts.

Posts charges, receipts, and adjustments to all accounts receivable accounts. Posts receipts to bad debt accounts. Discharges patients from accounts receivable ledgers and distributes billings to insurance and Medicare clerks. Posts all contractuals to accounts receivable.

B. Performs cash control. Balances daily cash postings. Prepares daily deposits

C. Prepares reports. Prepares aging report for collections department. Prepares reports for bad debt write-offs. Prepares monthly calculations of days in receivable. Keeps daily census reports.

D. Prepares monthly statements. Balances accounts at the end of each month. Mails statements as directed.

E. Reviews charges, handles complaints, counsels and discusses bills with patients, works with outside collection agencies and refers past due accounts to credit department.

F. Inputs data into the data processing system. Receives and reviews data for accuracy. Maintains contact with source departments to clarify inaccurate or incomplete input data. Accurately and promptly inputs data into the system.

G. Prepares output documents and reports for supported hospital departments. Monitors systems performance and reports problems to supervisor. Runs required reports on a timely basis. Delivers reports and other data processing documents and information to users.
Recommends improvements or changes to supervisor.

H. Maintains computer and related equipment and supplies in a clean, operating condition. Advises supervisor of equipment problems or requests maintenance as directed. Keeps all equipment clean and protected when not in use. Maintains proper inventory level of paper and other supplies utilized to support the system.

I. Must perform other job duties assigned by supervisor.

OTHER SIGNIFICANT REQUIREMENTS:

A. Communicates with external contacts regarding payments and counseling with patients.

B. Maintains confidentiality while working with confidential matters on a daily basis.

C. Follows safety guideline and policies for the Hospital District.