Technology Consultant

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Job Description

Summary:

We are seeking an experienced Automation Product Technology Consultant to join our dynamic team at Rockwell Automation. You will have a technical background in automation technologies, specifically expertise with Rockwell Automation's products such as PowerFlex series drives, MCC (Motor Control Center). You will involve To being responsible for the overall direction, coordination, implementation, execution, control and completion of complicated large scale projects and ensuring all the assigned projects are delivered on scope, on time and aligned with company policy and process, with high levels of customer satisfaction. Especially to manage critical account portfolio, satisfy customer and support sales to grow up more business from installed base.

You will be reporting to TEAM LEAD, SOFTWARE & CONTROL, TAIWAN.

Essential Functions:

• Support direct and indirect sales efforts globally through onsite customer visits to develop solution value estimates and differentiate advanced analytics solutions over competitive offerings. This may include technical presentations, review of customer processes/historical data and development of benefit assessments.
• Define the scope and bill of materials for the standard industry solutions marketed by sales and deployed by services
• Work with Sales Management, Commercial Marketing, & Delivery Managemnt to develop go to market strategy and required supporting materials to ensure solutions are effectively positioned and meet current and evolving industry drivers.
• Develop training & sales support materials (in collaboration with commercial Marketing) for effective marketing of the solution including, but not limited to, the following elements: Presentations. Application data sheets, ROI calculators, Customer case studies and papers, Proposal language.
• Work with Sales Management to prioritize strategic customer pursuits and collaborate to execute sales order plan
• Facilitate transfer of industry and application knowledge to sales, services and marketing personnel
• Keep abreast of current and evolving industry & customer requirements in designated countries and regions to ensure solutions are being developed following changing requirements.
• Research and provide the necessary product/solution requirements to develop new applications to capitalize on new market opportunities.
• Provide input to product management concerning product features necessary to facilitate deployment of industry-specific applications.
• Motivate cross-functional resources to ensure customer satisfaction with solutions.
• Collaborate with delivery services to ensure proper functional design, implementation and standards for industry-specific applications toward identifying the 'right' scope of industry standard solutions as presented by sales and delivered by engineering (managing the overall trade-off between costs, customer expectations and acceptable margins). Support direct and indirect sales efforts globally through onsite customer visits to develop solution value estimates and differentiate advanced analytics solutions over competitive offerings. This may include technical presentations, review of customer processes/historical data and development of benefit assessments.

Qualifications Required:

• Bachelor's degree in Mechatronics, Electrical Engineering, Computer Science, or related technical field.
• 5 or more years' experience (operational or vendor) in manufacturing industries
• Proven understanding of the business drivers, and manufacturing processes and industry best practices across various industries.
• Technical concepts clearly and effectively to customers and internal teams.
• Work collaboratively across functions.
• Proven track record in dealing with complex global organizations.
• The ability to manage complex, multi-month projects and personnel. Proven track record in developing required training and presentation material content.

Qualifications:

• Experience in manufacturing or industrial automation environments
• Knowledge of industrial standards ( UL 508, IEC 61439)
• Familiarity with industrial software applications and data analysis tools
• Break down a production process and review data from the process and quality data to determine value areas in the process.
• Experience building business cases for value areas in manufacturing.
• Experience in project management, in managing customer-facing technical projects.

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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#Hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.