Business Analyst Consultant

Help shape practical technology solutions for the evolving insurance industry.

The Role

As a Consultant, you will work with clients and delivery teams to support the implementation, integration and ongoing evolution of insurance technology platforms. You will help translate business needs into practical solutions, working across capabilities such as new applications, underwriting, policy administration, and the integrations that connect these capabilities with the broader technology ecosystem.

You will work closely with business and technology stakeholders throughout the delivery lifecycle, from understanding requirements and business processes through solution design, testing and implementation. This is a hands-on consulting role where you will be expected to learn quickly, contribute actively and build credibility with clients and project teams.

Our consultants may contribute across multiple projects or workstreams, so you will need to be comfortable navigating changing priorities, new subject matter and different client environments.

What You’ll Do

• Work with clients to understand business objectives, processes and requirements, facilitating workshops and working sessions as required.
• Translate business needs into clear functional requirements, user stories, acceptance criteria, process flows, business rules and other relevant analysis deliverables.
• Apply your understanding of insurance processes to support solutions across illustration, applications, new business and underwriting, policy administration and related capabilities.
• Analyze business processes, integrations, data flows and system dependencies to identify gaps, impacts and opportunities for improvement.
• Collaborate across business, architecture, development, integration and testing teams while supporting testing, managing assigned deliverables and building effective client relationships.

What We’re Looking For

• 3+ years of relevant experience in business analysis, business systems analysis, insurance, technology consulting or systems implementation.
• Experience within the insurance industry and/or relevant consulting experience supporting insurance or financial services clients.
• Understanding of insurance processes such as new business, underwriting, policy administration, product management or related operations.
• Experience gathering, analyzing and documenting business and functional requirements for technology initiatives, including software implementations, integrations, transformations or significant system enhancements.
• Effective analytical, problem-solving, communication and interpersonal skills, with the ability to connect business needs to practical technology solutions and work collaboratively with client stakeholders and cross-functional teams.

Bonus Points For

• Exposure to APIs, interfaces, data mapping and integrated business processes.
• Experience supporting functional testing, system integration testing, UAT or defect management.
• Experience working across new technologies, business processes, competing priorities and multiple client engagements.
• Bilingual proficiency in English and French.

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, training, and industry certifications.
• Be part of a team shaping the future of digital financial services.
• Help shape the future of digital transformation across FS & Energy.

This is a hybrid role with an expectation to travel to client sites as required based on project and client needs.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

Benefits

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
• Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution.
• Virtual Health Care & Support – Company-paid virtual health care and Employee & Family Assistance Program (EFAP) available to employees and their dependents/partners.
• Family Support – Enhanced parental leave benefits available from Day 1 of employment, plus a company-sponsored new parent gift.
• Wellness & Career Growth – Fitness reimbursement to support health and well-being, plus a Business Coach from Day 1 providing personalized one-on-one coaching to support your career growth and development.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.