Content Director

Hanover Research - Content Director - Higher Education Practice Area 
Arlington, VA 
Remote Opportunity  
 
The Content Director is the primary research contact for Hanover’s Higher Education practice clients.  As such, the position requires strong client management, project management, and overall research skill. We are seeking highly-motivated applicants with the right combination of research and project management experience, preferably within the education sector. A successful candidate will be interested in making a long-term contribution to a growing organization. This position will report directly to a practice area specific Senior Content Director. 

Responsibilities 

• Identify unique client needs and translate them into well-defined research requests; 

• Design customized research projects on various topics for Higher Education clients; 

• Appropriately scope and phase out complex multi-phase projects to fit Hanover model; 

• Manage the execution of education research projects using a variety of different methodologies by Hanover’s staff of Content Analysts and Research Associates; 

• Edit reports for content, structure, and overall clarity to ensure quality control; 

• Effectively communicate and explain Hanover’s methodologies and findings to clients; 

• Collaborate with Account Management staff to develop long-term relationships and to ensure client satisfaction; 

• Provide researchers with guidance and constructive feedback on assigned projects;  

Qualifications 

• Strong command of primary, secondary, and quantitative methodologies and procedures; 

• Willingness to tackle complex, often unfamiliar research requests; 

• Ability to prioritize and manage multiple short and long-term projects in order to meet deadlines; 

• Ability to proofread and edit research projects while providing constructive feedback;  

• Experience writing and researching for a business or professional audience; 

• Ability to work under pressure and multitask in a fast-paced environment; 

• Proven ability to make quick and informed decisions under tight deadlines; 

• Desire to work directly with clients and ensure their satisfaction and retention; 

• Working knowledge of education trends; 

• Strong command of the English language and demonstrated writing and editing skills; 

• Excellent organizational skills and attention to detail; 

• Excellent interpersonal and communication skills; 

• Proven academic and professional achievement; 

• High comfort level with Microsoft Office applications, such as PowerPoint, Word, and Excel. 

Education Requirement 
A master’s or doctoral degree in Education, Economics, Psychology, Political Science, Sociology, Public Policy, Liberal Arts, or a related discipline is preferred, though candidates with relevant experience without a graduate degree or who hold other degrees will be considered. 
  
Experience Requirement 
Minimum of 5 - 10 years of full-time work experience conducting research, survey design/analysis, or professional writing, preferably within the education sector is strongly preferred. At least one year of which in a management position preferred. Applied education research experience is preferred. 

Location  

USA Remote   

Office is located in Arlington, VA  
#Remote #LI-Remote   

Benefits  

• Starting at 18+ days Paid Time Off  

• 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays  

• 401(K) employer matching program  

• Paid Parental Leave 

• Comprehensive health and dental benefits package  

• Health and wellness packages with discounts to local gym  

• Community service opportunities  

• In-Office unlimited snacks and beverages  

Compensation   

Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair.  The compensation range for this role at the company is $82,970 – $117,182. This role is also eligible to participate in our variable annual bonus program with gross earnings potential of up to $15,000. This discretionary bonus is based upon both financial performance and individual performance. Please note that the base salary offered is contingent on the candidate’s job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.   

Hanover believes in supporting our team’s overall well-being now and in the future. We provide retirement benefits and 401K matching to help you plan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careers page or please talk to your Recruiter to learn more.  

  
About Hanover Research  
Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit www.hanoverresearch.com  

Hanover Values  

• Business Building – We build our business quickly and intelligently and we help our clients do the same  

• Thought Leadership and Innovation – We strive constantly to deliver better information in a better way  

• Service – To our clients and our community, service is our guiding principle  

• Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best  

• Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves  

Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.