Design Support

Description

Dr Delphinium is seeking a proactive and dependable individual to join our Design Support team in Dallas. Our work is guided by Connection, Celebration, Ownership, Drive, Integrity, and Creativity — values that shape how we support one another and deliver exceptional experiences for our clients. This vital role supports both internal operations and customer-facing work by overseeing product movement, inventory, warehouse organization, and on-site event coordination.

On the Design Support team, you’ll work closely with the Operations Manager, sales, and design teams to ensure support functions run smoothly from start to finish. You’ll help keep systems organized, anticipate needs, and step in wherever support is required to keep projects on track. This role is well-suited for someone who is hands-on, service-minded, and naturally takes ownership, with the ability to lead by example and maintain a positive, solution-oriented approach in a fast-paced environment.

RESPONSIBILITIES

• Support day-to-day design operations including restocking, shipping/receiving, and supply movement.
• Monitor and maintain inventory levels; communicate low stock needs to management.
• Assist with receiving shipments at the dock and organizing warehouse materials.
• Restock glassware and floral supplies in the design center.
• Remove trash and recycling to maintain a clean, safe work environment.
• Coordinate product transfers between store locations.
• Deliver arrangements to Corporate clients throughout the DFW Metroplex.
• Support designers with placing or transporting completed arrangements.
• Ensure the warehouse and design areas are clean, organized, and swept daily.
• Act as a liaison between sales and design during on-site client installations.
• Assist with staffing coordination for weekly accounts and weekend installations.
• Help train and coach Design Support staff, providing feedback and corrective action as needed.
• Support the Events and Holiday teams during large installations.
• Maintain a neat, professional, and client-facing appearance at all times.
• Follow all company policies, procedures, and safety standards.

Requirements

• Strong organization and time-management skills.
• Excellent communication skills with a service-focused mindset.
• Self-motivated, punctual, and dependable.
• Able to lift and carry 40–50 lbs.
• Comfortable working in cold environments (approx. 32°F) for extended periods.
• Able to work independently and as part of a team.
• Proficient in Google Workspace (Gmail, Docs, Sheets, etc.).
• Valid Driver License (CDL not required).
• Clean driving record that meets insurance requirements (No DUI or DWI).
• Flexible schedule including weekends and holidays as needed.
• Delivery Experience, preferred. 
• Tobacco-free workplace; adherence to company policy required during working hours
• Must pass a drug test and background check.