Strong demonstrated abilities required:
- Verbal and written skills
- Interpersonal skills
- Customer Service skills
- Analytical/Problem Solving skills
- Presentation skills
- Instructional skills
- Project Management skills
- Prioritization/Multi-tasking skills
- Motivated/Works Independently
- Detail Oriented
- Confidentiality
- Honest, Integrity and Professionalism
- Strong work ethic and willingness to learn new tasks
Also required:
- Strong knowledge of public safety technology and communications systems including P25 Land Mobile Radio (LMR), paging systems, mobile data systems and microwave systems administration.
- Strong familiarity with Ethernet networking and common network hardware such as switches, routers, firewalls, and wireless access points.
- Basic understanding of TCP/IP networking concepts, including IP addressing, subnetting, routing, switching, DNS, and DHCP.
- Knowledge of network protocols including TCP, UDP, ICMP, ARP, and VLAN technologies.
- Ability to troubleshoot network connectivity issues using standard diagnostic tools and methodologies.
- Basic understanding of network security principles and best practices.
- Skill with database administration and data conversions.
- Ability to exercise sound judgement and coordinate resolutions to critical situations under all conditions.
- Ability to interface effectively with all levels of county government, public safety agencies, and stakeholders.
- Experience with network monitoring and management tools.
- Ability to travel between various county locations/Valid drivers license
- Ability to work a flexible schedule with extended hours during emergencies, as necessary
- Ability to work extended hours, including nights, weekends and holidays, occasionally
- Ability to attend meetings on and off site at various hours
- Ability to work on-call time, which may require working remotely
Preferred:
- Master’s Degree in Computer Science/Information Technology, GIS, or related field.
- Industry certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent.
- Familiarity with enterprise networking platforms from Cisco Systems, Juniper Networks, Aruba Networks, or similar vendors.
- Exposure to wireless networking technologies and troubleshooting.
- Familiarity with virtualization platforms and cloud networking concepts.
- Basic knowledge of scripting or automation tools such as PowerShell or Python.
- Experience gained through internships, lab environments, academic projects, or military communications systems.
- Knowledge and skill with Police/Fire/EMS dispatching and call-taking.
- Strong knowledge and understanding of Emergency Services Department policies and procedures.
- Strong working knowledge of Chester County public safety agencies, their mission, vision, and goals as well as strengths, weaknesses, opportunities, and threats.
- Strong knowledge and understanding of County of Chester policies and procedures.
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