Catering Sales & Event Manager

Part-Time Event Manager & Event Sales

Key Responsibilities:

Event Management:

• Oversee and manage the execution of events, ensuring smooth operations from setup to breakdown.
• Act as the primary point of contact for clients during events, addressing any last-minute requests or concerns.
• Manage the event timeline, ensuring adherence to the schedule, and coordinate with vendors and staff as needed.
• Supervise setup and breakdown crews, ensuring the event space is prepared according to client specifications.
• Handle onsite troubleshooting, including managing guest flow and coordinating with catering staff.
• Conduct Event Walkthroughs (based on availability):
• Schedule walkthroughs with clients prior to events you will lead.
• During the walkthrough, confirm details such as event flow, setup requirements, guest arrival times, catering logistics, and vendor load-in/out times.
• Provide recommendations to enhance the event experience and ensure all parties are aligned on day-of logistics.
• Create a checklist and action plan based on the walkthrough to share with your team and vendors.

Event Sales:

• Manage sales (delivery & off-premise/non-weddings) for events within the an assigned region or partnership
• Conduct client consultations to understand event needs, offer package options, and provide guidance on event logistics.
• Collaborate with clients to customize event experiences based on their preferences and budget.
• Prepare proposals, contracts, and invoices for events within your assigned territory.
• Create packing lists related to your booked events.
• Follow up with potential clients to secure bookings and ensure client satisfaction post-event.
• Build and maintain strong relationships with key venue partners in the region, ensuring seamless coordination and execution of events.

Additional Expectations:

• Availability:You are expected to be available during your scheduled shifts; however, due to the nature of the industry, some sales-related tasks (such as client follow-ups or urgent requests) may extend beyond those hours.
• Event Leads Meeting: You are obligated to attend the weekly event leads meeting to discuss, plan, and learn about upcoming events, ensuring smooth execution and consistent communication with the team.

Remote Work Disclaimer:

• Availability and Communication: While this position allows for some remote work, you are expected to be available during your designated work hours and respond promptly to communication (email, messaging, calls). Any deviations from this schedule should be pre-approved by your manager.
• Work Environment: You are expected to maintain a professional work environment that allows for productivity and focus during work hours. You are responsible for securing and maintaining a reliable internet connection and necessary equipment (e.g., computer, phone) to perform your duties.
• Compliance with Company Policies: While working remotely, you are still bound by the same company policies and procedures as in-office employees.
• In-Person Attendance: In-person attendance will be required at event venues and our central offices in Owings Mills, MD. Reasonable notice will be provided.

"We are Building a Sustainable Restaurant by Putting People First!
Create an environment that attracts and retains great people. A company that is involved in its community; that rewards team members creativity by sharing in the successes of the business. Making a tarnished industry wholesome again. Building guests from customers and associates from staff. To be good people serving good food to other good people."