UX Design Manager

Are you looking for your next challenge in Product Design? Do you have experience with leading a team? 
Well we’ve got a role that we think you will be interested in! 

This role will be part of our highly successful growing Product department and will be responsible for working closely with both the product and engineering teams to prioritize, design and deliver product and features. 

This role will support the product team to ensure clean and well thought out designs for our customers. Leadership qualities will be a strength of yours as you will mentor and guide others in the design team but also be hands on with design.

So, what is IDEXX Veterinary Software?   

IDEXX Veterinary Software is a portfolio within IDEXX which focuses on software solutions to enhance the health and well-being of pets, people, and livestock around the world.

Here in Auckland, we develop a number of cloud platforms and applications. We’re building a vertical SaaS platform for animal health that requires significant technical expertise to deliver. Solutions for practice management (PIMS), diagnostics, payments, client engagement, analytics & insight plus many more. We’re on a mission to build the best health technology business and we need you to help us do it!   

More about our tech?  

ezyVet helps veterinary practices save time, increase revenue, communicate better with clients and reduce workload stress. ezyVet’s the tip of the software spear, our main PIMS application.

SmartFlow is patient workflow software designed to minimize bottlenecks and strengthen clinical processes in a veterinary practice.

Vet Radar enhances in-patient workflows, helping veterinary practices improve their clinical processes and deliver a higher standard of care.

Vello gives everything a vet needs to connect with their clients—all in one place. It streamlines the ways they engage with pet owners with a single experience built for IDEXX PIMS. With software-supported engagement across the life stages of a pet, pet owners become informed partners in care—supporting better health outcomes.

Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health.

So what are we looking for?  

• Create a well-considered design plan and work with our Product Owners/Managers and Engineers to bring the solution to life!  

• Design, ideate, problem solve! Be in your creative element coming up with solutions and interactive prototypes using your UI and UX skills 

• Conduct, research and execute user experience initiatives for the ezyVet suite of applications.  

• Develop and roll out testing with our amazing network of customers who are in our testing group, as well as some of our engineers and wider IDEXX staff. 

• Work closely with our user base to gain a deep understanding of our users workflows and requirements.  

• Design and document user interface modules and layouts - common design principles to improve the look of the IDEXX suite of applications.  

• Responsible for creating interactive user centric prototypes. 

• Collaborate with Product and Engineering Leadership 

• Provide mentoring and leadership to less experienced designers to improve and revise through constant feedback. 

What you will bring:  

• A customer centric thought process.  

• Prior experience in the UX/UI space.  

• Prior experience with prototyping and user testing 

• High attention to detail  

• A creative flair matched with an intensity to understand how customers use the product. 

• Self-driven, curious, and strong interpersonal skills, strong verbal, listening and written communication 

• Strong understanding of the development process 

• Prior experience managing UX Designers is preferred  

What you can expect from us: 

• Rewarding salary packages including incentive schemes for all

• Continuous L&D (both internal and external)

• Hybrid working with a great office space to collaborate, including a gym and a rooftop meeting space

• Coffee + Fruit + Food Truck Friday

• Dog-friendly office

• Fully subsidized Southern Cross Health Insurance

• Part-subsidized parking via Parkable

• Career pathways that will take you places if you are willing and able

Why IDEXX: 
We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. 

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together. 

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. 

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.