Director of Payroll Operations - EXEMPT (Repost 10-26-26)

Under the general direction of Commissioner or designee, the Director of Payroll Operations oversees, manages, and optimizes the payroll functions within the organization. He/She ensures timely and accurate processing of payroll and compliance with federal and local legislations as well as applicable rules and regulations. Collaborates closely with the Chief Financial Officer, Human Resources, and other key stakeholders. Directs the work of subordinate staff within the division/unit. Incumbent is given considerable latitude in interpreting and scheduling work assignments to meet deadlines.

Work is reviewed for adherence to established policies and regulations through meetings with the Chief Financial Officer or designee.

This role requires a confidential relationship to a policymaker.Oversees the preparation, distribution, and reporting of payroll for all employees.
 
Reviews and approves timekeeping records and adjustments, ensuring compliance with federal and local laws.

Ensures all payroll operations and activities are in compliance with federal and local tax laws.

Maintains up-to-date knowledge of payroll tax laws and regulations, and implements changes as required.

Evaluates and implements payroll systems, processes, and procedures for efficiency and effectiveness.

Develops and maintains payroll policies and procedures manual.

Prepares reports for internal and external stakeholders as required.

Works closely with the accounting team to ensure accurate financial reporting and proper reconciliation of payroll accounts.
 
Hires, trains, and supervises payroll staff.

Develops, updates, and implements payroll policies and procedures as needed.

Identifies and recommends updates to payroll processing software, system, and procedures.

Conducts performance reviews and implements professional development plans for team members.

Coordinates and supports all payroll-related audits.

Maintains accurate and comprehensive records for audit trail.

Performs other related duties as required.Graduation from an accredited college or university with major work in accounting, payroll auditing, business administration, and human resources supplemented by seven (7) years of responsible administrative experience.

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Combination of training and experience can be substituted for the required education on a one to one year ratio, provided that substitution does not go below two years of the required college training.FACTOR 1- KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of federal and local laws, acts, opinions, rules, regulations, executive orders, and
Knowledge of collective bargaining agreements, policies controlling the computation of pay for personal services and subsequent preparation and processing of payroll. Knowledge of the regulations and procedures applicable to disbursing and reporting on payroll matters.
Knowledge of departmental rules, regulations, laws, acts relative to payroll activities.
Knowledge of Executive Orders, Acts, Collective Bargaining Agreements (CBAs) and related pay-plans.
Knowledge of modern office practices, procedures, machines, and principles of office management.
Knowledge of the ERP (Enterprise Resource and Planning) System, specifically the Payroll and Human Resource modules.
Knowledge of the Government of the Virgin Islands STATS system relative to establishing employee profiles.
Skill in customer service. Skill in record-keeping.
Skill in computer applications to include Microsoft Office Suite.
Ability to interpret and apply laws and regulations applicable to the collection and disbursement of funds.
Ability to work independently and collaboratively.
Ability to establish and maintain effective working relationships with subordinates and all persons contacted during work.
Ability to communicate effectively orally and in writing. Ability to make oral and written presentations clearly and concisely.
Ability to analyze payroll and financial reports and administrative problems and to make sound recommendations based on findings.
Ability to assign and schedule the work of a staff of payroll and clerical personnel.
Ability to exercise judgement and discretion with respect to matters of significance.
Ability to maintain confidentiality
Ability to interpret and apply various federal and local laws, acts, opinions, rules, regulations, executive orders, and collective bargaining agreements concerning payroll matters.
Ability to focus on all areas of a project or task, detail oriented, thoroughly reviewing work for accuracy, and avoidance of errors.

FACTOR 2- SUPERVISORY CONTROLS
Work is performed independently with minimal supervision. Difficult or unusual situations are discussed with the Commissioner or higher-level officer for appropriate action. Work is reviewed for adherence to established policies and regulations through meetings with the Chief Financial Officer or designee

FACTOR 3- GUIDELINES
Guidelines include departmental policies, procedures, rules and regulations, federal and local laws, directives, executive orders, manuals, and collective bargaining agreements.

FACTOR 4- COMPLEXITY
Professional judgment and initiative must be exercised to interpret and explain laws, regulations, and procedures to employees.

FACTOR 5- SCOPE AND EFFECT
The purpose of work is to oversee the operations of the Payroll Division for the department and to handle all payroll issues and matters that may arise.

FACTOR 6- PERSONAL CONTACTS
Contacts are directors, supervisors, and employees of own agency as well as other various departments via telephone, emails, meetings, or direct contact.

FACTOR 7- PURPOSE OF CONTACTS
Contacts are made to obtain and exchange information and to discuss issues that are pertinent to the efficient operation of the office.

FACTOR 8- PHYSICAL DEMANDS
Work is mostly sedentary but may frequently require light physical effort.

FACTOR 9- WORK ENVIRONMENT
Work is performed in an air-conditioned office setting.