- Location
- Marousi, Attica, Greece · published
- Type
- Full-time
- Department
- Operations
- Source
- Workable
Description
Viva.com is the first Tech Bank in Europe for businesses, serving 31 countries through its pan-European critical infrastructure for payments & banking services.
Viva.com’s offering spans omnichannel payment acceptance, deposit accounts, card issuing, and a broad suite of financing solutions, providing businesses of all sizes and sectors with the tools they need to operate efficiently, both domestically and internationally, through a single integrated platform.
Viva.com pioneered and leads in Tap on Any Device technology, enabling acceptance on any Android device or iPhone, while connecting directly to all major international and domestic card schemes, local payment systems, and alternative payment methods across Europe.
The Role
We are seeking a creative and ambitious Business Operations Support Analyst with business acumen and technical capabilities to join the Business Operations Support team of our Customer Operations Department.The successful candidate will reinforce a team of self-driven analysts to support and operate daily tasks and tickets. This role combines the competence of business and technical skills, encourages the interaction between all production units, and provides the opportunity to establish a successful career in an entirely cloud-based Neobank.
Responsibilities
- Understand business challenges, evaluate them, and investigate complex issues across all Payment Provided Services;
- Resolve findings and discrepancies originating from the daily Reconciliation process;
- Cooperate with multiple departments across different regions to deliver results. Utilize experience, knowledge, and skills of everyone involved;
- Work collaboratively with management on all areas of the production and distribution processes;
- Manage, organize, and review internal Documentation;
- Accurately analyze and collect data to produce business reports that provide insight into key data points;
- Support the evolution, integration, and implementation of business management systems and processes.
At Viva.com, we believe in amplifying human potential through AI. When you join us, you're stepping into a future-forward environment where technology empowers every role, driving smarter, more efficient.