Sales Operations & AI Enablement Specialist

About the Role

We need someone who owns the buyer-facing materials that move deals forward. Most of your week will be building and managing a high volume of Digital Sales Rooms in Aligned, one for each active opportunity, with the right content, mutual action plans, and deal context in place for every buyer. You’ll also build concept decks that show a prospect their own content brought to life in DIGIDECK.

You will not be on the calls. Instead, you will work directly with the reps, review their rooms, and use Claude to pull call breakdowns from Zoom transcripts and turn them into room content and next steps. The job is to make sure every room reflects what was actually said on the call and is ready for the buyer. The role is a blend of operations, content production, and coaching, and it requires someone who can work from notes and transcripts with good judgment.

What You Will Do

• Build and manage Digital Sales Rooms in Aligned at volume. Set up rooms from the right template for each deal stage (new business, renewal, expansion), embed the right content, add mutual action plans with real dates, and keep each room current as the deal moves.
• Meet with reps on a regular cadence to review their rooms, confirm the content matches the buyer’s situation and priorities, and fix anything that’s off base before it goes to a prospect or customer.
• Use Claude to turn call transcripts into room content. Pull Zoom recordings, summarize the buyer’s stated goals, pain points, blockers, and next steps, and translate them into room sections, action plans, and follow-up materials.
• Create concept decks that mock up a prospect’s own content on DIGIDECK, using the team’s established templates and brand-matching process, and update them as the deal evolves.
• Keep rooms and deal records in sync. Write room links and key deal context back to Salesforce opportunities so the pipeline reflects what’s happening in each deal.
• Build and maintain reusable templates and prompts for rooms, mutual action plans, and concept decks so output stays consistent without rebuilding from scratch.
• Flag patterns to the VP of Sales. When the same objection, blocker, or content gap shows up across deals, surface it with examples and a recommendation.

What We Are Looking For

• Hands-on experience with a digital sales room, deal room, or sales engagement platform (Aligned, Highspot, Mediafly, Seismic, or similar). Aligned experience is a strong plus.
• Demonstrated ability to produce high volumes of polished, accurate, buyer-ready content on tight timelines.
• Strong fluency with Claude, including working from transcripts, structuring prompts, and building reusable workflows.
• Comfort with presentation design and a good eye for layout, brand, and clean storytelling.
• Working knowledge of B2B sales cycles, mutual action plans, and deal stages. Salesforce experience is a plus.
• Strong judgment about what a buyer needs to see versus what a rep wants to show. You can ask a rep the right questions to get the room right.
• Clear, direct communication. You’ll give feedback to reps regularly and need to do it constructively and specifically.
• Self-starter energy. You’ll manage a lot of parallel work and need to prioritize without being told.

Nice to Have

• Experience in sports, live entertainment, hospitality, or tourism sales or marketing
• Background in sales enablement, revenue operations, or sales coaching
• Experience working from Zoom or Gong call recordings
• Basic HTML, CSS, or JavaScript for custom room or deck touches