Sales Operations Specialist

Since 2015, papernest has been transforming the way people manage their contracts, making subscription, management, and switching simple through one smart, intuitive platform.

We have supported more than 2 million customers across France, Spain, and Italy. Along the way, we have continued to invest in new verticals, establishing papernest as a high-performing, innovative, and competitive scale-up in a fast-growing market.

With over 900 employees, we are strengthening our position as a European market leader. 

In this role you will:

The position of Sales Operations is at one time rich, intense and technical.

Your role will be simple: to make papernest grow using both simple and effective tools and processes.

The Sales Ops position is highly cross-functional, at the intersection of the needs of multiple teams and countries (France, Spain, Italy...). 

It will not only allow you to enrich and greatly develop your technical skills (CRM, user experience, data analysis, code), but also to leverage your leadership and project management qualities. 

You will join our Sales Ops team starting in January 2027 for a 6 months internship, at the heart of the company and papernest's strategic challenges.

Responsibilities:

• Collaborate with Tech Team to develop processes automation (Jira, Salesforce Flow, no-code tools like Make...)

• Help to analyze sales data and deploy action plan to achieve operational targets
  • Use existing dashboards and improve our data visualization
  • Take actions to correct discrepancies and achieve objectives
  • Communicate results to key stakeholders
• Assist the Sales Ops Lead to manage the offer portfolio
  • Set up the offer and prices in the back office
  • Coordinate with other teams (training, product, operations management) to release or update offers

• Resolve operational and technical incidents on a daily basis

• Collaborate with Sales to optimize processes and participate in continuous improvement using Lean methodology (Value Stream Map, shadowing,etc…)

Preferred Profile

• Curiosity and a desire to learn, especially in the areas of data and technology
• The Sales Operations position will quickly lead you to master all our technical tools (Salesforce, BigQuery, Looker Studio, Jira, Github...)
• Knowledge of at least one programming language (SQL, Python, Java, JSON...) is a plus

• Analytical mindset: rationalize issues, find pragmatic solutions and draft action plans
• "Hands-on": Ability to be on the field and perform daily tasks
• Ownership: Autonomy, ability to manage and deliver multiple projects simultaneously
• Enthusiastic: Positive attitude and communication, creative problem-solving approach
• Team player
• Fluent in English and Spanish / French. Italian is a plus.

What We Offer You:
Evolve in an international and inclusive environment: Everyone has a place at papernest, and with over 46 nationalities, it’s common to start a sentence in French and finish it in English or Spanish!

💸 Compensation & Partnerships: your talent deserves to be rewarded! Enjoy a monthly compensation of €800 for your internship. We value every contribution and are committed to offering attractive pay for your efforts and dedication. With your papernest badge, you will also have access to various partner services (restaurants, wellness centers, mobility, etc.).
🍽️ Meals: a healthy and balanced breakfast is provided every Friday!
📈 Career Development: "coffee-and-photocopy" interns don't exist here! As a full member of the team, you are here to learn, but also to share your ideas and implement projects. You will be supported throughout your journey to maximize your skills and prepare for your future.
✨ Remote Work: enjoy 1 day of remote work per week to optimize your focus and efficiency.

Hiring Process:

• Interview with the HR team
• Interview with the Sales Ops team
• Business case
• Interview with the Head of Sales Operations

Interested in this challenge? 🙂

Don’t hesitate any longer—we look forward to meeting you! Regardless of your age, gender, background, religion, sexual orientation, or disability, there’s a place for you with us. Our selection processes are designed to be inclusive, and our work environment is adapted to everyone’s needs.

We particularly encourage applications from women. Even if you feel that you don’t meet all the criteria outlined in this job posting, please know that every application is valuable. We strongly believe that diverse and varied backgrounds enrich our team, and we will carefully consider your application. Parity and diversity are essential assets to our success.