Human Resources Coordinator

Performs professional, administrative, and technical human resources work in support of the City's human resources programs, policies, procedures, and services. Coordinates and administers a variety of human resources functions, including recruitment and selection, onboarding and orientation, employee benefits, personnel records, employee engagement, training, and compliance with applicable federal, state, and local laws, regulations, and City policies. Provides guidance and assistance to employees, supervisors, and department directors regarding human resources processes and procedures. Maintains accurate and confidential personnel information, supports consistent application of City policies, and contributes to the delivery of efficient, responsive, and customer-focused human resources services. Work is performed under the general supervision of the Human Resources Director.

The following duties are illustrative of the work performed. Other related duties may be assigned.

• Associate's degree from an accredited college or university in Human Resources Management, Business Administration, Public Administration, or a closely related field.
• Three (3) years of progressively responsible experience in human resources administration, preferably involving recruitment, benefits administration, employee records, onboarding, or other HR functions.
• An equivalent combination of education, training, and experience may be considered in accordance with City policy.
• Human resources certification, such as SHRM-CP, PHR, or an equivalent credential, is preferred.

Knowledge of:

• Principles, practices, and procedures of human resources administration.
• Recruitment, selection, onboarding, employee records management, and benefits administration.
• Applicable federal and Florida employment laws and regulations, including those related to equal employment opportunity, wage and hour requirements, leave administration, and employment eligibility.
• Confidentiality requirements and public records and records-retention requirements applicable to municipal government.
• Employee benefits, retirement programs, leave administration, and related HR processes.
• General compensation administration, position management, and personnel action procedures.
• Standard office practices, business correspondence, records management, and report preparation.

Skill in:

• Using Microsoft Office applications, including Word, Excel, and Outlook, and electronic HR or benefits administration systems.
• Maintaining accurate employee records, spreadsheets, databases, and tracking systems.
• Preparing professional correspondence, reports, presentations, and employee communications.
• Organizing multiple assignments, monitoring deadlines, and maintaining attention to detail.
• Providing responsive, courteous, and professional customer service.
• Communicating effectively with employees, supervisors, department directors, applicants, and external service providers.

Ability to:

• Interpret and apply City policies, procedures, and applicable employment regulations.
• Handle confidential and sensitive employee information with discretion and sound judgment.
• Establish and maintain effective working relationships with employees at all organizational levels.
• Explain HR processes and procedures clearly and consistently.
• Exercise initiative, prioritize competing responsibilities, and complete assignments accurately and on time.
• Identify discrepancies, resolve routine administrative issues, and refer complex or sensitive matters to the appropriate authority.
• Maintain accurate records and prepare reports using information from multiple sources.
• Work independently within established guidelines and collaboratively as part of a municipal HR team.
• Adapt to changing priorities, deadlines, and organizational needs.
• Demonstrate professionalism, integrity, impartiality, and a commitment to public service.

Other Requirements

Physical Requirements

The physical demands described below are representative of those that must be met to perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Primarily sedentary work involving extended periods of sitting, with periodic standing, walking, bending, reaching, and moving throughout an office environment.
• Frequent use of a computer, keyboard, telephone, copier, scanner, and other standard office equipment.
• Ability to lift, carry, push, or pull office supplies, files, and materials weighing up to 15 pounds occasionally.
• Ability to move between City offices, departments, meeting rooms, and other work locations as needed.

Environmental Requirements

• Work is primarily performed in a standard indoor office environment with climate control and typical office lighting and noise levels.
• May occasionally work in other City facilities or attend employee events, training sessions, meetings, or recruitment activities outside the primary office.
• May be exposed to interruptions, competing demands, and time-sensitive assignments requiring flexibility and the ability to adjust priorities.

Sensory Requirements

• Ability to communicate effectively in person, by telephone, and through electronic communication.
• Ability to read, interpret, and prepare written materials, including personnel records, policies, reports, forms, and electronic documents.
• Ability to review information for accuracy, identify discrepancies, and maintain attention to detail.
• Ability to hear and understand verbal communications and participate effectively in meetings and discussions, with or without reasonable accommodation.

Additional Conditions of Employment

• Must maintain the confidentiality of sensitive personnel, benefits, and employee relations information in accordance with applicable law and City policy.
• Must successfully complete any required background screening and other pre-employment requirements established by the City.
• Must comply with City policies, administrative procedures, applicable laws, and ethical standards governing municipal employment.
• May be required to attend occasional meetings, training sessions, or employee events outside normal business hours.

Equal Employment Opportunity

The City is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all qualified applicants and employees in accordance with applicable federal and state laws. Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process.