Administrator Senior, Systems

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

We are seeking an experienced Senior Systems Administrator to join our Data Protection and Cloud Recovery team. This role is responsible for supporting, maintaining, and enhancing enterprise backup, recovery, disaster recovery, and cyber-resilience services across on-premises and cloud environments. The ideal candidate combines strong hands-on experience with enterprise backup technologies such as Commvault, Veeam, and Azure Backup with practical knowledge of Windows Server, Linux, VMware, networking, storage, and Microsoft Azure.

What you will be doing

· Administer, monitor, and troubleshoot enterprise backup and recovery environments across on-premises and cloud platforms.
· Manage backup policies, schedules, retention, storage utilization, and recovery requirements in alignment with business and regulatory needs.
· Perform and coordinate file, application, virtual machine, database, and system-level backup and recovery activities.
· Monitor backup SLA compliance and proactively resolve job failures, capacity concerns, performance issues, and operational risks.
· Support customer onboarding, workload migrations, platform upgrades, and implementation of new data-protection and recovery services.
· Participate in disaster recovery testing and cyber-recovery exercises, documenting results, issues, and corrective actions.
· Support backup and recovery workloads hosted in Microsoft Azure, including virtual machines, storage, networking, private endpoints, DNS, NSGs, RBAC, and Microsoft Entra ID.
· Troubleshoot complex backup, restore, infrastructure, connectivity, storage, and performance issues and perform root-cause analysis.
· Automate repetitive operational activities using PowerShell, Python, REST APIs, and other approved automation technologies.
· Develop reusable scripts, runbooks, monitoring, reporting, and health-assessment solutions to improve service reliability and operational efficiency.
· Collaborate with cloud, networking, security, storage, database, application, and architecture teams to design and troubleshoot recovery solutions.
· Serve as an escalation point for junior administrators and contribute to knowledge transfer, technical documentation, solution reviews, and continuous service improvement.

What you bring:

· Five or more years of experience in systems administration, backup and recovery, infrastructure operations, or a related technical field.
· Strong hands-on experience with enterprise backup and recovery technologies, preferably Commvault, Commvault Cloud/Metallic, Veeam, or Microsoft Azure Backup.
· Experience administering and troubleshooting Microsoft Windows Server and/or Linux environments.
· Working knowledge of virtualization technologies such as VMware and enterprise virtual infrastructure.
· Good understanding of TCP/IP, routing, DNS, firewalls, network connectivity, storage concepts, authentication, and access management.
· Hands-on Microsoft Azure knowledge, including virtual machines, storage accounts, virtual networks, NSGs, private endpoints, RBAC, and Microsoft Entra ID.
· Proven ability to troubleshoot backup failures, restore issues, infrastructure dependencies, connectivity problems, and performance issues in complex enterprise environments.
· Experience with disaster recovery, cloud recovery, isolated recovery environments, or cyber-resilience solutions.
· Experience using PowerShell, Python, REST APIs, or similar technologies for infrastructure and operational automation.
· Experience working within structured incident, problem, change, request, and knowledge-management processes.
· Strong analytical, troubleshooting, documentation, communication, and stakeholder-management skills.
· Ability to participate in an on-call or after-hours support rotation when required.

What we offer you:

· Opportunity to work on high-impact, enterprise-scale data protection, backup, disaster recovery, and cyber-resilience services.
· Exposure to modern technologies including Commvault, Veeam, Microsoft Azure, VMware, Windows Server, Linux, PowerShell, and cloud recovery platforms.
· A collaborative environment working closely with cloud, networking, security, storage, database, application, architecture, and infrastructure teams.
· Strong focus on automation, service reliability, continuous improvement, technical learning, and career growth.
· Opportunity to contribute to solutions that strengthen enterprise recoverability, operational resilience, security, and customer outcomes.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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