Delivery Operations Coordinator

Description

This position works in person Monay–Friday, 7:00 a.m.–3:00 p.m., across multiple Community Food Center and retail partner locations throughout the Atlanta area. 

Who We Are:  

The Atlanta Community Food Bank is committed to ending hunger in our community by leveraging food, dedicated people, and innovative solutions to ensure that no one has to worry about their next meal. Since 1979, we’ve provided vital resources to a growing network of nonprofit partners, including food pantries, community kitchens, childcare centers, night shelters, and senior centers. Today, we proudly serve over 700 partners across 29 counties in metro Atlanta and north Georgia, working together to create a hunger-free future. 

Where You’ll Work:   

Program / Division  

About the Role: 

The Delivery Operations Coordinator supports the daily transportation and delivery operations for the Atlanta Community Food Bank’s Community Food Centers across the Atlanta area. This position safely operates a non-CDL box truck to transport food, equipment, and materials between retail partners and assigned Community Food Center locations, ensuring timely and accurate deliveries. 

The role includes completing vehicle inspections, coordinating pickup and delivery schedules, and communicating with retail partners and Community Food Center management. Strong time management, attention to safety and food handling practices, and the ability to work in a fast-paced environment are essential. 

What You’ll Do: 

 Transportation & Delivery Operations 

• Safely operate a company box truck to transport food, equipment, and materials between retail partners and assigned Community Food Center locations. 
• Complete timely pickups and deliveries according to established schedules and assigned routes. 
• Plan and adjust routes as needed based on traffic, weather, construction, and other conditions to support safe and on-time deliveries. 
• Load, unload, secure, and handle food and other materials safely and efficiently. 
• Complete required pre-trip and post-trip vehicle inspections and promptly report maintenance, safety, or repair needs. 
• Maintain accurate transportation, inspection, and delivery records. 

 Retail Partner & Customer Service: 

• Provide professional, respectful, and responsive service to local retail partners during scheduled pickups. 
• Communicate expected arrival times, delays, and other delivery updates with retail partners and Community Food Center management. 
• Build positive working relationships with retail partners, neighbors, volunteers, and ACFB team members. 
• Represent the Atlanta Community Food Bank professionally while interacting with community partners and the public. 

 Food Safety & Compliance: 

• Follow all ACFB food safety policies and procedures to protect product quality and ensure food is safe for consumption. 
• Follow federal, state, and local transportation requirements, Department of Transportation regulations, and ACFB safety policies. 
• Maintain all required licenses, certifications, vehicle documentation, and training. 
• Report accidents, incidents, hazards, damaged product, or other safety concerns promptly and accurately. 
• Maintain a clean, organized, and safe vehicle and work environment. 

Community Food Center Operations: 

• Support the daily operations of assigned Community Food Centers by coordinating the timely movement of donated products and materials. 
• Work collaboratively with Community Food Center management, volunteers, and team members to support efficient loading, unloading, and delivery activities. 
• Provide direction to volunteers and team members supporting loading and unloading activities 
• Assist with operational activities as needed to ensure Community Food Centers receive products and materials in a timely and organized manner. 

Key Competencies we look for in All our Food Bankers are:   

• Customer Focus 
• Decision Making 
• Accountability 
• The Ability to Navigate Change 

If you’re excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply.  You may be just the right candidate for this or other roles! 

Skills your resume should demonstrate: 

• Valid driver’s license with a safe driving record. 
• Experience operating non-CDL vehicles (box truck experience preferred). 
• Ability to safely load, unload, and handle cargo. 
• Basic knowledge of safe driving and transportation safety practices. 
• Ability to complete vehicle inspections and report maintenance or safety issues. 
• Ability to operate (or learn to operate) an electric pallet jack. 
• Strong time management skills with the ability to meet delivery schedules. 
• Experience in a fast-paced logistics, warehouse, retail, or food service environment. 
• Strong communication and customer service skills. 
• Ability to follow food safety and workplace safety procedures. 
• Ability to work independently and adapt to changing priorities. 
• Ability to safely lift, move, load, and unload materials as required. 

There may be some Physical Demands and Travel: 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Employee is routinely required to lift and transport heavy items at waist level, up to 75 lbs  
• Frequent bending, stooping, reaching, climbing and walking are required  
• Required to operate equipment  
• This position would normally have routine opportunities to alter physical position or change eye focus.  
• Frequently operates in temperature conditions consistent with outside weather.  
• Frequently transition between ambient and refrigerator /freezer temperatures.  
• This position requires local travel on a daily basis including routine stops which require driver to load and unload truck contents.