Security Guard Customer Service Associate

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Customer Service Associate in Fremont, CA, you will serve and safeguard clients in a range of industries such as Auto, and more. As a Security Officer at a dynamic automotive location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and provide outstanding customer service. You will communicate clearly with employees and visitors, support security-related operations, and contribute to a caring, reliable team culture built on integrity, innovation, and collaboration at Allied Universal.

Position Type: Full Time

Pay Rate: $22.52 / Hour

Job Schedule:

DayTimeTue03:00 PM - 11:30 PMWed03:00 PM - 11:30 PMThur03:00 PM - 11:30 PMFri03:00 PM - 11:30 PM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at an automotive manufacturing location.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site protocols and escalation procedures.
• Conduct regular and random patrols of facility grounds, production areas, parking areas, access points, and perimeter locations to help identify and report unusual activity or conditions.
• Monitor access to the location, verify authorized entry, and document visitor, contractor, and delivery activity in accordance with site-specific requirements.
• Report observed hazards, maintenance concerns, and security-related incidents to appropriate site contacts and Allied Universal leadership.

Minimum Requirements:

• At least one year of security-related experience is required.
• A Guard Card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1747947