- Location
- Singapore
- Type
- Full-time
- Department
- Sales
- Closing date
- Today
- Source
- CareersPage
Description
Duties & Responsibilities:
- Assist in order processing, fulfilment, and logistics to ensure customer satisfaction, including maintaining accurate sales and logistics records.
- Proactively address and resolve customer inquiries and complaints, improving customer relationships and experience.
- Support the implementation of customer service solutions and business process improvements to enhance efficiency.
- Collect customer feedback, coordinate with team members, and assist in accounts and ad-hoc tasks as needed.
Experience:
- NITEC in Customer Experience, Business Administration or Accountancy
- Proficient in Microsoft Excel and Word, with excellent communication skills and a professional, positive attitude.
Skills
ExcelCustomer Service
