Boutique Assistant

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

At Van Cleef & Arpels, we believe in the power of dreams and the artistry of emotion.

We are seeking a dedicated and elegant individual to join our Maison in Zurich as a Boutique Assistant.

If you are passionate about exceptional service and the enchanting world of High Jewellery, we invite you to discover this unique opportunity.

Do you match this profile?

• You are adaptable, an empathetic communicator, and an attentive listener, embodying the grace and care synonymous with our Maison.

• You possess a deep passion for the enchanting world of High Jewellery, the unique universe of Van Cleef & Arpels, and the exquisite artistry of craftsmanship.

• You are naturally at ease in a refined boutique environment, engaging with a diverse clientele, both international and local, with discernment and warmth.

• You are seeking a collaborative and benevolent team environment, where a shared passion for exceptional client care, contributing to a truly harmonious atmosphere.

• You speak fluently Swiss German, German, and English, and proficiency in a fourth language will be a strong advantage.

• You possess preliminary experience in luxury hospitality or the high-end industry, demonstrating an innate understanding of sophisticated service and elegance.

If so, we’d love to get to know you!

What do we expect from you?

As a Boutique Assistant, you are an essential pillar of our boutique team, providing seamless and elegant support to our Sales Advisors. Your involvement spans the entire client journey, from the meticulous preparation and presentation of our Maison's creations to the follow-up, ensuring a truly personalized and caring client experience.

You are instrumental in upholding and enhancing the Maison's distinguished Client Experience, both within our walls and beyond. With every interaction, from the warm and elegant welcome to the artful wrapping ceremony, you strive to create a unique and memorable journey for our cherished clients, reflecting the very essence of Van Cleef & Arpels.

You lend your support to our Sales Advisors in their clienteling and in the preparation for our prestigious High Jewellery events, ensuring every detail contributes to an atmosphere of unparalleled luxury.

You embody and convey the inherent refinement, timeless elegance, and poetic innovation that define and inspire every creation of our Maison.

Joining Van Cleef & Arpels means becoming part of a revered Maison where the growth and flourishing of our talents are paramount. You will embark on a comprehensive onboarding journey, offering a rich tapestry of trainings on our illustrious history, unparalleled savoir-faire, and iconic creations, complemented by continuous daily support within a benevolent and collaborative environment.

More than a job…an experience!

At Van Cleef & Arpels, we believe in recognizing exceptional talent and dedication. We offer a competitive remuneration package that reflects the value we place on our team members and their contributions to the Maison's enduring legacy.

Joining Van Cleef & Arpels also means becoming part of Richemont, a global leader in luxury, offering a world of opportunities, allowing you to grow within a prestigious Maisons, each renowned for its unique artistry and heritage.

If your profile is selected:

• You will be contacted by the Talent Acquisition team for an initial online digital interview.

• Boutique-based interview to meet the management team.

• You will then meet the Retail Manager and HR Business Partner for the Swiss market.