Customer Service Representative / Service Advisor Trainee
John's Auto Care Boulder
·Apr 15, 2026
- Salary
- $17 – $20/hr
- Location
- Boulder, Colorado
- Type
- Full-time
- Department
- Customer Service
- Source
- BetterTeam
Description
Customer Service Representative / Service Advisor Trainee
Build a $80k+ Career in a Fast-Paced, High-Performance Environment (No Experience Needed)
Build a $80k+ Career in a Fast-Paced, High-Performance Environment (No Experience Needed)
Are you outgoing, confident under pressure, and motivated to build a real career—not just work another job?
Do you thrive in fast-paced environments where every day brings new challenges, and hard work is rewarded?
If so, John’s Auto Care may be the opportunity you’ve been looking for.
We’re a fast-growing, highly rated auto repair shop in Boulder, Colorado, and we’re hiring a Customer Service Representative who will train into a full-time Service Advisor role.
No certifications or tools required - we’ll teach you everything you need to know.
Why Top Performers Love This Role:
- $80-$150k/year earning potential once promoted to Service Advisor (commission-based).
- No experience required - we train the right person from the ground up.
- No weekends or evenings.
- Clear career path with strong income growth potential.
- Supportive team environment where we treat each other like family.
- A challenging, rewarding position with real responsibility and impact.
Important: This Is NOT a Slow or Easy Desk Job.
This role is highly rewarding-but it can also be demanding.
Our front counter team manages multiple priorities at once, solves customer problems quickly, handles difficult conversations professionally, and keeps things moving in a busy environment.
If you thrive under pressure, love staying busy, and enjoy helping people solve problems, you’ll love this role.
If you prefer slow-paced, repetitive workdays, this likely is not the right fit.
What You’ll Do:
- Greet customers and make them feel welcome.
- Help customers check in vehicles and explain their concerns.
- Communicate with technicians and present repair options clearly.
- Handle scheduling, payments, and customer follow-up.
- Recommend future maintenance/repair needs and schedule return visits.
- Build trust-based relationships with customers who rely on you for honest advice.
- Learn every aspect of the Service Advisor role from experienced mentors.
You’ll Thrive Here If You:
- Are confident and outgoing around new people.
- Stay calm under pressure and can juggle multiple priorities.
- Can handle difficult conversations professionally and confidently.
- Enjoy helping people solve problems.
- Want to grow into a long-term, high-income career.
- Take initiative and ownership without needing constant direction.
- Are motivated by performance and take pride in doing things well.
This Role Is NOT For You If:
- You dislike talking to people all day.
- You get overwhelmed easily in busy environments.
- You avoid difficult conversations or conflict.
- You need constant direction to stay productive.
- You’re looking for “just a paycheck” instead of a career path.
Requirements:
- Valid driver’s license and insurable driving record.
- Strong English communication skills.
- Comfortable using computers and learning software.
- Able to get in/out of vehicles and assist with light shop tasks.
Compensation:
- $17.50-$20/hr DOE during training.
- Promotion into commission-based Service Advisor role with $80–150k/year potential.
Schedule:
- Full-time
- No weekends or late nights.
Location: Boulder, CO.
Ready to Build a Career?
Apply now and start your path toward a rewarding, well-paid future in the automotive industry—without ever turning a wrench.
Skills
Customer Service