Manager, Financial Crime Change & Governance

About the role

We’re looking for experienced change leaders to join our Financial Crime Operations team as Manager, Financial Crime Change & Governance, with one permanent and one six-month maximum-term opportunity available.

You’ll lead complex Financial Crime change, remediation, data and governance initiatives across AML/CTF, sanctions, fraud and scams, working closely with Operations, Compliance, Risk, Data and Technology to take change from initial problem through to implementation and transition into BAU.

You’ll work across areas including transaction monitoring, screening, fraud and scam detection and regulatory reporting, helping translate regulatory requirements and risk priorities into practical, sustainable change. You’ll manage priorities, dependencies and risks while ensuring strong governance, testing and operational readiness throughout delivery.

You’ll also lead and support change and business analysis capability within the team, creating clarity, building capability and bringing the right people together to deliver meaningful outcomes.

About you

You – our preferred candidate is an experienced change or transformation leader who enjoys taking complex problems and turning them into clear, achievable outcomes.

You’ll bring strong experience across Financial Crime, business change, transformation, governance, remediation, risk or financial services, with experience delivering complex cross-functional change. Exposure to AML/CTF, sanctions, fraud and scams, KYC/CDD, transaction monitoring, screening or regulatory reporting will be valuable.

You understand end-to-end change delivery, from requirements and control design through to testing, implementation and operational readiness, and you’re comfortable navigating regulatory requirements, remediation activity, data issues and competing priorities.

Most importantly, you’re collaborative, structured and comfortable working through ambiguity. You can bring stakeholders together, simplify complex problems and keep delivery moving while maintaining a strong focus on risk, controls and sustainable outcome. If this sounds like you, we would love to hear from you!

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.