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Administrative Support Specialist, Senior

Starfish

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Yesterday

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Salary
$85k – $100k
Location
Hanscom AFB, United States of America
Workplace
Onsite
Type
Full-time
Department
Customer Service
Seniority
Senior
Experience
5+ years
Education
Bachelor
Clearance
Required
Source
Workday

Description

Torch Technologies

Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation’s top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: “Lighting the Pathway of Freedom”. And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us!

Torch Technologies has an exciting opportunity for a Senior Administrative Support Specialist within our AFLCMC/C3I group (formerly HBG).

 

The C2ISR Division is responsible for a diverse portfolio that provides "cradle-to grave" support for the U-2 aircraft, E-8C Joint Surveillance Target Attack Radar System (JSTARS) aircraft, Air Force Distributed Common Ground System (AF DCGS), the Integrated Broadcast Service (IBS) system and other C2ISR programs as they transition to sustainment. The C2ISR Division provides worldwide life cycle support across the spectrum of the C2ISR capabilities based enterprise; including supply, distribution, materiel management, acquisition, system engineering and maintenance, financial planning and budgeting, security, flight test, and contracting functions. The Global Network Systems (GNS) Branch (AFLCMC/ HBGW), located at Hanscom AFB, MA, is one of the numerous branches within the C2ISR Division and reports directly to the C2ISR/HBG Senior Materiel Leader. EPASS support is required to execute the major GNS programs in support of the C2ISR Division, to include: AF DCGS Network Infrastructure Transformation (NIT), Extended Tether Program (ETP), and Global Command and Control System – Air Force Infrastructure (GCCS-AF (I)).

 

This is a full-time position located at Hanscom AFB, MA.


In this Advisory and Assistance Services (A&AS) role, you will provide expert-level support to Department of Defense (DoD) programs by assisting government leadership with decision-making, planning, and execution throughout the acquisition lifecycle. You will apply your technical and/or professional expertise to ensure compliance with applicable policies and regulations, contribute to mission success, and help deliver critical capabilities to the warfighterAs a Senior Administrative Support Specialist your duties will include the following, but are not limited to:  

 

  • Provide administrative and operational support to government leadership and acquisition program teams.
  • Maintain leadership awareness of mission-critical issues, priorities, and organizational initiatives.
  • Track and monitor action items, taskings, suspense dates, and program deliverables.
  • Prepare correspondence, reports, briefing materials, and official documents for leadership review and signature.
  • Coordinate and support meetings, conferences, and working groups, including scheduling, logistics, virtual meeting setup, and documentation.
  • Develop and maintain meeting records, agendas, attendance logs, minutes, and action item trackers.
  • Manage leadership calendars, conference room schedules, and organizational scheduling requirements.
  • Support video teleconferencing and online collaboration platforms, ensuring proper setup and execution.
  • Disseminate program policies, guidance, and organizational communications to internal and external stakeholders.
  • Maintain program files, records, and document repositories in accordance with organizational procedures.
  • Assist with workflow management, office operations, and process improvement initiatives.
  • Coordinate, analyze, distribute, and track organizational taskings and responses.
  • Support travel planning, coordination, and execution utilizing the Defense Travel System (DTS).
  • Respond to routine inquiries, answer telephones, and provide administrative customer support.
  • Provide recommendations to improve administrative processes, office efficiency, and organizational effectiveness.

 

  

Required Qualifications:

  • U.S. Citizenship.
  • Bachelor's Degree and 12 years of directly related experience with 5 years of experience in a DoW setting. 
  • Must have maintain a Secret level security clearance.  

Technical Skills: 

  • Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
  • Experience utilizing the Defense Travel System (DTS).
  • SharePoint administration and document management.
  • Calendar management and executive scheduling support
  • Meeting coordination and virtual collaboration platforms (Microsoft Teams, Zoom, WebEx).
  • Action item, suspense, and workflow tracking
  • Preparation of executive correspondence, reports, and briefing materials.
  • Records management and file maintenance in accordance with DoW policies.
  • Data collection, analysis, and administrative reporting
  • Experience supporting DoW acquisition or program management offices.
  • Knowledge of Air Force organizational structures and administrative processes.

Interpersonal Skills: 

  • Strong written and verbal communication skills
  • Exceptional organizational and time management abilities
  • Ability to manage multiple priorities and competing deadlines
  • Professional demeanor when interacting with senior military and civilian leadership
  • Strong attention to detail and accuracy
  • Excellent customer service and stakeholder engagement skills
  • Ability to work independently with minimal supervision
  • Strong problem-solving and critical-thinking abilities
  • Collaborative team player capable of working across diverse organizations
  • Ability to handle sensitive and confidential information with discretion
  • Adaptability in a fast-paced, mission-focused environment
  • Proactive mindset with a continuous process-improvement approach
  • Strong relationship-building and coordination skills
  • Ability to anticipate leadership needs and respond effectively
  • High level of professionalism, reliability, and accountability

​

Schedule: M-F; 8AM to 5PM 

Work Location:  Onsite at Hanscom AFB, MA 

Travel: 0-10% 

Relocation Assistance Available: No  

Position Contingent Upon Award of Contract: No 

Salary Range:  $85,000 - $100,000

The salary range information is a general guideline only.  Several factors can influence the salary for a position including but not limited to, Federal Government contract labor categories and contract wage rates, geographic location, business considerations, scope and responsibilities of the position, local or other applicable market conditions, and internal equity. Other factors include the candidate’s qualifications such as relevant prior work experience, specific skills and competencies, education/training, and certifications.



#LI-AH1


Benefits: 

 

Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays.  

 

 

Applying to Torch Technologies: 

 

Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check. 

­

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law.  Torch Technologies, Inc. participates in E-Verify. 

 

 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to [email protected]. Thank you for your interest in Torch Technologies. 

Skills

ExcelComplianceCustomer ServiceProgram Management

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