Administrative Assistant

JOB TITLE: Administrative Assistant

STATUS: Full Time

LOCATION: 1 Hospital Drive, Massena, NY 13662

DEPARTMENT: SS Administration

SCHEDULE: M-F, 8am-4pm

SUMMARY

Applies professional administrative knowledge and skill and is responsible for administration systems, processes, procedures, and projects in the in the Administration office.

RESPONSIBILITIES

• (20%) Office Administration: Create and continuously improve highly effective office systems, processes and procedures by analyzing current and anticipated office needs and providing an efficiently organized means of meeting identified needs.

• (10%) Project Management: Manage multiple concurrent projects, processes and assignments, ensuring quality outcomes delivered on time; assist with project planning, prioritization and organization to ensure successful project focus and outcomes; follows up with others on project deliverables to ensure project/goal accomplishment within established timeframes. Coordinates travel itineraries and arrangements for medical staff recruitment and dignitaries.

• (20%) Information Administration: Manage office information, including hard copy and electronic files and data, ensuring appropriate confidentiality of information access and retrieval; utilizes office information systems for on-demand information retrieval, preparation of communications and reports.

• (25%) Customer Service: Provides service excellence to internal and external customers through office reception practices, communication management practices, professionally managing customer needs and concerns, anticipating and responding to customer requests, or making active referral to subject matter expert/decision-maker that can fulfill the customer’s request.

• (25%) Communication: Ensures essential communication is composed, produced, organized, and disseminated for specific recipients, including managing electronic and hard copy mail, preparation of board meeting announcements, correspondence to internal and external recipients, preparation of information packets, responding to telephonic, electronic and hard copy communication. ​

REQUIRED EXPERIENCE:

• Required: Two years of experience in successfully providing administrative services in a business office setting.

• Preferred: Experience in a healthcare or service industry environment.

EDUCATION REQUIREMENTS:

• Required: High school diploma or GED

• Preferred: Associate’s degree in secretarial science or related field, or two years of business-related college.

LICENSURE/CERTIFICATION/REGISTRATION REQUIREMENTS:

• Required: None

• Preferred: IAAP certification as a Certified Administrative Professional. Notary Public.

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$62,350.00 - $69,400.00Massena13662

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.