- Salary
- $64k – $108k/yr
- Location
- Leesburg, VA, VA, US
- Education
- High School
- Visa
- Not sponsored
- Source
- GovernmentJobs
Description
Job duties include, but are not limited to:
- Maintain thorough knowledge of the telephone equipment and its usage.
- Receive calls for service from the public and promptly determine the urgency of the call.
- Processing the call efficiently and accurately while maintaining a professional, courteous and reassuring demeanor with the callers.
- Ability to work under stressful conditions and accurately enter calls for service into the Computer Aided Dispatch system.
- Maintain thorough knowledge and control of the radio equipment and dispatch appropriate units.
Hiring salary is commensurate with experience.
Applicants with less than 2 years work experience may be considered at a lower classification with the following minimum education and experience requirements: High School diploma or equivalent; one (1) year of work experience in a call center or providing customer service preferred. Salary range of $52,796 - $ 89,753, hiring salary is commensurate with experience.
- Basic Dispatcher School
- Successful completion of Internal LCSO Call Taker Training
- CPR/AED certifications
- Association of Public Safety Communications Officers (APCO)
- Public Safety Telecommunicator (PST) Certification
- Department of Homeland Security/FEMA National Incident Management System (NIMS) 100, 200, 700 and 800
- Emergency Police Dispatch (EPD)
- Emergency Medical Dispatch (EMD
- Emergency Fire Dispatch (EFD)
- VCIN/NCIC certification
Skills
CPRCustomer Service
