- Location
- GA - Norcross, United States of America
- Type
- Full-time
- Department
- Operations
- Education
- Bachelor
- Source
- Workday
Description
The Warehouse Supervisor is a front-line leadership role responsible for overseeing daily operations within a high-volume Parts Distribution Center (PDC) supporting Southeast Toyota.
This position leads a team of warehouse associates to ensure the timely, accurate, and efficient movement of inventory, including receiving, picking, and shipping, supporting 177 dealerships across the Southeast.
The role combines hands-on operational oversight with people leadership responsibilities, including coaching, performance management, and driving productivity.
Success in this role requires the ability to operate in a fast-paced environment, leverage data to improve outcomes, and foster a culture of engagement, accountability, and continuous improvement while consistently meeting production and quality goals.
Key Responsibilities
Lead, coach, and develop a team of up to 20 warehouse associates to drive productivity and engagement
Oversee day-to-day warehouse operations, including de-vanning, receiving, picking, and shipping
Ensure daily production, quality, and safety targets are consistently achieved
Partner with Operations Manager, Assistant Operations Managers, and peer Supervisors to execute operational goals
Provide ongoing coaching, feedback, and performance management to associates, including development planning
Analyze operational data and generate reports to guide daily decisions, improve productivity, and identify performance trends
Hold associates accountable to performance standards, reinforcing both positive and corrective behaviors
Support and champion continuous improvement initiatives, including Hoshin goals and process enhancements
Foster a collaborative, inclusive, and high-performance work environment
Maintain strong communication and alignment across cross-functional teams
Qualifications
2 - 5 years of leadership experience in a warehouse, distribution, or manufacturing environment
Preferred background in Industrial Engineering, Operations Management, Supply Chain Management, Logistics, Business Administration, or a related operations-focused field
Bachelor's degree preferred
Ability to lead teams and drive performance in a fast-paced, high-volume environment
Strong coaching, communication, and performance management skills
Experience using data and metrics to make operational decisions
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Experience with the Manhattan Warehouse Management System (WMS) is a plus
Familiarity with data visualization tools such as Power BI
Knowledge of continuous improvement methodologies (Lean, Six Sigma, etc.)
Ability and willingness to work non-traditional hours in a 24/6 operation with rotating shifts
Sunday , 9:00 am to 5:30 pm
Monday – Friday, 5:30 AM – 2:00 PM
Monday – Friday, 2:00 PM – 10:30 PM
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This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law – whether actual or perceived – including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
