Description
Description
JOB SUMMARY:Within the context of a patient/client and family-centred framework and continuum-based care model and in accordance with established standards of professional practice and the vision, values and policies of the organization, the Social Work Case Manager provides case management services and clinical and consultative social work services to a select population of clients and families/care givers experiencing brittle support systems, family conflict, social functioning, and mood and behaviour issues. Duties include conducting functional and psychosocial assessments, providing individual, family/care giver and group counselling services, maintaining client records and attending interdisciplinary clinical/case conferences. Identifies applicable community resources for clients, contributes to the effectiveness and development of community resources and plans with clients for their care and support in accordance with their health needs and chronic disease and self care principles. Within a multidisciplinary team context, provides continuity of care across the continuum by liaising with team members, developing/evaluating care plans, coordinating and implementing clinical interventions, evaluating client outcomes based on client goals for care and coordinating ongoing care and supporting transition. Consults, confers, and collaborates with multidisciplinary team members, physicians, educational resources and other health care professionals to achieve excellence in client-centred education and research.This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.
QUALIFICATIONS:Education & Experience Master’s Degree in Social Work. Three (3) years’ recent, related experience in case management working with geriatric clients and adults with chronic and acute illness or an equivalent combination of education, training and experience. Current full registration with the British Columbia College of Social Workers. Valid BC Driver’s License. Local area travel requires the use of personal vehicle. Knowledge & AbilitiesDemonstrated knowledge and demonstrated ability to apply intensive case management principles.Demonstrated knowledge and demonstrated ability to apply chronic disease management and health promotion principles.Demonstrated knowledge of case management practice within a client and family centred care model for clients with complex health care needs.Demonstrated knowledge of Indigenous Cultural Safety Education.Demonstrated ability to apply systems theory to practice in Social Work assessment and intervention.Demonstrated ability to conduct social and psychosocial assessmentsDemonstrated knowledge of systems thinking as it relates to the social work process.Demonstrated ability to utilize mediation, conflict resolution and counselling skills.Demonstrated knowledge of evidence based practice related to care of clients needing supportive case management.Demonstrated knowledge of other health disciplines and their role in client care.Demonstrated knowledge of other health and community resources related to the care of clients and care givers.Demonstrated knowledge of adult education principles, methods and tools.Broad knowledge of research process and methodology.Demonstrates ability to problem solve using sound judgment in applying critical thinking skills within safe limits of client care.Demonstrated ability to provide leadership and work direction.Demonstrated ability to teach, coach and facilitate clients and families/care givers/care givers individually or in group settings.Demonstrated ability to develop and implement project action plans and accomplish objectives.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of a interdisciplinary team.Demonstrated ability to effectively communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with co-workers, physicians, other health care staff, clients and their families/care givers, and staff of outside agencies.Demonstrated ability to effectively deal with conflict resolutions.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work in collaboration with others.Demonstrated ability in conducting psychosocial/functional environmental assessments.Demonstrated skill and ability in the use of equipment, supplies and materials utilized in the provision of community based care service.Basic computer literacy to operate a computerized client care information system.Physical ability to carry out the duties of the position.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.
Details
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.
