Manager, Data Systems (Run)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Manager, Data Systems Run leads one of several Run teams responsible for the operational stability, reliability, and day-to-day performance of our data platforms and services. This role is accountable for ensuring high availability, efficient incident resolution, and proactive platform health management for their assigned platforms while supporting the transition of new capabilities from Build to Run.

This position emphasizes building mature run practices, balancing operational excellence with modernization efforts, and maintaining strong SLAs for data platforms that power both internal and external consumers.

What You'll Do:

• Lead, mentor, and grow a team of data engineers and operations specialists focused on platform stability and run-the-business support

• Own overall reliability, incident management, and production support for assigned data platforms and services

• Establish and enforce operational standards, SLAs, monitoring, and runbooks to ensure consistent platform performance

• Implement and manage rotating after-hours on-call support to maintain 24/7 coverage for critical systems

• Partner with Platform Engineering, Build teams, and TPOs to ensure smooth transition of new capabilities into production

• Drive continuous improvement in platform reliability, cost efficiency, and operational processes

• Provide regular operational visibility and status updates to leadership, including incident reports and platform health metrics

• Collaborate with peer Run managers, Data Quality, Platform, and domain teams to resolve cross-functional issues and support modernization efforts

Basic Requirements:

• Degree or equivalent, and typically requires 6+ years of relative experience in data engineering, platform operations, or related technical roles, and 0-2+ years of management or team leadership experience

• Strong experience in data platform operations, incident management, and production support in complex environments

• Deep understanding of data engineering workflows, monitoring tools, and operational excellence practices

• Demonstrated ability to lead teams through high-pressure situations and rotating on-call responsibilities

• Excellent communication skills with the ability to translate technical issues for both technical and non-technical stakeholders

• Highly organized with strong prioritization and problem-solving skills

Preferred Skills:

• Experience with modern cloud data platforms (Databricks, Azure, etc.) and legacy system support

• Background in ITIL, SRE principles, or formal incident/command center processes

• Familiarity with healthcare data environments and compliance requirements

• Proven track record of improving platform reliability and reducing incident volume

• Ability to balance short-term operational demands with long-term platform modernization goals

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$113,300 - $188,900

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McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

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McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.

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