Analyst Business Systems IT

Job Summary

JOB SUMMARY Responsible for collaborating with business partners and identifying business problems. Recommends solutions with new or existing processes, applications, systems, programs, or software.

Job Description

Work Experience

Atleast 5 years’ experience working with Coupa application with experience such as:

·    Configuration and Master Data: Handle configuration tasks, including maintaining system settings, content groups, enterprise data, company codes, chart of accounts, and tax codes. Ensure that the system is optimally configured to meet business requirements.

·    Monitoring and Reporting: Regularly monitor control reports, analyze data, and assist with creating queries and reports. Keep an eye on the system’s health and performance.

·    User Administration: Manage user accounts, permissions, and access rights within the Coupa system. Ensure smooth onboarding and offboarding processes for users.

·    Workflow and Process Configuration: Configure requisition, purchase order (PO), and invoice workflows. Understand requirements related to requisitions, POs, and invoices, and tailor the system accordingly.

·    Release Management: Handle system upgrades, patches, and new feature rollouts. Collaborate with internal teams to ensure seamless transitions.

·    Troubleshooting and Support: Provide support to end-users, troubleshoot issues, and resolve system-related problems promptly. Maintain documentation for common solutions.

·    Adherence to Internal Controls: Ensure compliance with internal controls, security protocols, and best practices while administering the Coupa system.

Experience applying project management methodologies.

Knowledge / Skills / Abilities

Broad knowledge of hardware, software, and programming.

Experience documenting complex processes and generating supporting diagrams.

Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.

Ability to assess and initiate actions independently.

Experience and skills in influencing, leading and directing individuals in multiple functional areas.

Strong interpersonal and relationship management skills.

Strong customer service skills.

Strong business analytical and problem-solving skills.

Self-motivated, demonstrated bias for action.

About Medline India:
Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024. 
We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.
About Medline Industries, LP:
Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.
At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.