- Location
- KPJ SEREMBAN SPECIALIST HOSPITAL, Malaysia
- Type
- Full-time
- Department
- Administration
- Source
- Workday
Description
- To plan, organize, direct, control day to day operations of Admission unit
- To ensure patient’s particulars be entered in the admission forms
- To ensure information patient on admission form are valid and accurate
- To ensure supporting or related documents attached accordingly
- To ensure Patient’s guarantee form be filled-up and signed by relative
- To ensure an efficient service for admission flow on insurances and MCO cases.
- To quickly and courteously response to all Corporate Clients complaints and query
- To ensure that deposit is collected on the admission date and receipt issued immediately and correctly and the related information and co-payment should be informed to patient accordingly
- To ensure that patients be sent to wards within the target set by management
- To monitoring BMS system closely
- To ensure all Guarantee Letter (GL) are verified are valid/accurate and scanned before patient proceeding to get treatment
- To ensure update the initial GL in GL’s system accordingly and accurately
- To checking patient's limit and non-cover item/procedure before patient proceed any surgery/procedure
- To ensure important notes should be inform to respective patient/ person/services accordingly
- To ensure that all insurance form fill up by consultant and Guarantee letter are received within 24 hours
- To perform any other duties as and when required by the management.
- Responsible and accountable to carry out duties as in the Occupational Safety and Health Act Regulations 1994
- Conformance to ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007, and/or Hospital Accreditation requirements
- Responsible and accountable to carry out all 5s activities directed by the Management
- To adhere to Standard People Practice (SPP)
Education:
- Minimum Sijil Pelajaran Malaysia (SPM) or certification needed
Knowledge and Experiences:
- 1 years working experience
Skills & Competencies:
Special skills required
- Good communication and interpersonal skills
- Basic computer skills
Personal attributes
- Knowledgeable and having strong commitment towards job responsibilities
- Able to work independently and as a team.
- Positive and resilience