Essential Job functions:  

· Assist the physician and staff with the daily coordination of patient care and physician access.  

· Function as the liaison between patients, staff, and physicians.  

· Maintains efficient patient flow.  

· Delivers direct patient care within the scope of licensure and in accordance with SMG policy.  

· Collects lab specimens according to departmental guidelines. Accurately labels specimens.  

· Prioritizes patient care by implementing physician orders and nursing procedures.  

· Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.  

· Effectively communicates problems, concerns or issues to the Office Supervisor/Manager appropriately and promptly.  

· Assures all patients are correctly identified prior to providing and/or documenting care.  

· Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.  

· Employs appropriate and timely use of Tasking in EHR.  

· Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.  

· Administers injections according to appropriate protocol. Documents injections accurately in EHR.  

· Appropriately demonstrates telephone triage protocols and document in EHR.  

· Schedules appointments appropriately and accurately according to department guidelines.  

· Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.  

· Reviews and updates medication list in EHR. Demonstrates understanding of prescription control and prescription refill procedures. Accurately and completely documents known allergies in EHR.  

· Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.  

· Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.  

· Checks and maintains logs for emergency equipment according to policy.  

· Facilitates transition of care to UCC/Hospital.  

· Maintains proficiency with department specific equipment troubleshoots and reports malfunctions promptly.  

Education, Certification, Computer and Training Requirements:  

· Associates degree required. Bachelor’s degree preferred.  

·  New York State Nursing License, ACLS, and BLS certifications required upon hire.  

· 0 – 1 years experience. 2-4 years experience preferred.  

· Ability to communicate in English, both orally and in writing.  

· Strong interpersonal and organizational skills.  

· Ability to perform diverse work assignments with time limitations with a high degree of accuracy.  

· Ability to use problem solving, critical thinking and priority setting skills.  

· Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred.  

· Experience with Standard Office Technology in a Window based environment preferred.  

· Experience with patient care equipment preferred.  

· Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.  

Travel:  

· Ability to commute to different locations as needed.