- Location
- Cebu, Manulife Business Processing Services, Philippines · Quezon City
- Type
- Full-time
- Department
- Finance
- Closing date
- Today
- Source
- Workday
Description
- Process routine and standard financial and non-financial transactions accurately and efficiently
- Maintain accurate transaction records to support client and stakeholder interactions
- Partner with Business Units, Sales, and Operations teams to resolve escalated issues
- Communicate with internal and external stakeholders to ensure timely processing of requests
- Assist in documenting and improving internal and external processes
- Identify and resolve moderately complex issues, escalating when necessary
- Manage and prioritize workload to meet fluctuating or urgent demands
- 1–3 years of relevant experience in financial services, operations, or a related field
- Experience working with transaction processing systems or financial platforms
- Bachelor’s degree in a relevant discipline
- Strong analytical skills and attention to detail
- Experience in mutual funds, securities, or dealer operations
- Knowledge of Canada Retail Business processes
- Strong communication and stakeholder management skills
- Ability to adapt in a fast-paced, high-volume environment
- Demonstrated ability to quickly learn new systems, tools, and processes
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
