- Location
- Katowice, Silesian Voivodeship, Poland · published
- Type
- Full-time
- Department
- Customer Service
- Source
- Workable
Description
Tasks:
- Responding to customers via phone, chat, and e-mail (outbound and inbound).
- Support customers with travel difficulties.
- Change the reservation both in time and destination, change of personal data
- Advise partners on flights, products, prices, fares, rules, and online services
contributing to the success of our client.
- Dealing with cancellations and refunds
Benefits
<p>What do we offer you?</p><p>- Work for the largest, well-known Trip.com company</p><p>- Salary: 9000 PLN gross monthly</p><p>- 1st contract – probation – 3 months (training is paid from day 1).</p><p>- Private medical care (Luxmed),</p><p>- Group insurance program, sports, and leisure program (My benefit),</p><p>- A very dynamic and international work environment with plenty of career</p><p>opportunities,</p><p>- Social activities, events, and celebrations,</p><p>- Multinational environment.</p>