- Location
- Phoenix, AZ 85021
- Workplace
- Onsite
- Type
- full-time
- Department
- Dispatch / Communications
- Seniority
- Entry
- Industry
- Healthcare
- Category
- Healthcare
- Role type
- Individual Contributor
- Environment
- Clinical
- Source
- Paycom
Overview
Emergency Dispatchers operate radio, telephone, and computer equipment to deploy and track emergency units. Under Emergency Medical Dispatch protocols, you'll take caller information, determine the nature of requests, dispatch appropriate units, and provide pre-arrival instructions. Responsibilities include maintaining equipment readiness, ensuring HIPAA compliance, processing insurance information, and coordinating with healthcare facilities. The role requires knowledge of local geography, strong communication skills, and the ability to remain calm under pressure. Candidates must maintain EMD certification and comply with all regulatory requirements.