Regional Director Operations - NY, MA, CT

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan:  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

Responsible for providing both strategic direction and day-to-day management of field operations for the clubs within the assigned region(s). Works cross-functionally and collaborates closely with Home Office and field leaders to ensure achievement of targeted business objectives. Provides leadership and direction for team in multiple functional areas. Develops and implements strategy for functional area(s).

Major Tasks, Responsibilities, and Key Accountabilities

• Flawlessly execute operations standards, strategic priorities and achievement of financial goals of clubs/region.
• Communicate vision for data-driven accountability.
• Train and develop club management teams at all levels.
• Drive talent assessment and succession planning for club teams within the region.
• Monitor performance of all company initiatives and programs, and if necessary, course correct to achieve desired results.
• Ensure alignment with chainwide processes and strategy
• Build relationships/partnerships with all divisions of the organization to collaborate and improve on operations.
• Partner to prioritize, input on redesigning and/or removing in club processes as needed.
• Drive profitability in all areas, with an increased focus on perishables, through accountability and adherence to process.
• Drive all member fee income efforts to ensure continued member acquisition and retention.

Qualifications

• Bachelor’s Degree preferred.
• 7+ years of management experience in a retail environment with 3+ years in a general/lead manager role.
• Strong business acumen skills required.
• Strong coaching and mentoring skills required.
• Strong communication and interpersonal skill required.
• Strong judgment and critical thinking skills with proven ability to organize & analyze data required.
• Ability to build and maintain trust-based, collaborative relationships and influence others required.
• Proven experience managing multiple priorities and projects across teams required.

Environmental Job Conditions

• Most of the time is spent moving about on hard surfaces.
• Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises.
• 100% travel required.
• Must have a valid driver’s license.

 

 

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.